Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

3 Posts

01-04-2018

India

3 Signins

79 Page Views

  • Posts: 3
  • Registered: ‎01-04-2018
  • Location: India
  • Views: 79
  • Message 1 of 5

K8 NOTE - Whtsapp Video calls - Front camera video call blurry issues

2018-01-04, 16:03 PM

Hi

In normal pictures and videos - the front camera is absolutely fine in my K8 Note

Only during whatsapp video calls - the front camera is really not clear and sharp  - there is lot of spots which i can see

Can you help..

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 2 of 5

Re: K8 NOTE - Whtsapp Video calls - Front camera video call blurry issues

2018-01-04, 19:27 PM

Hi Dhipak_Dhar,
 
We understand your concern and we would like to help. May I ask if you already tried using WhatsApp on another device? Just to isolate the issue if it is the phone or the app. Are you just having this issue now?
 
Regards,
Rica
Moto-Lenovo Support

Reply
Options

3 Posts

01-04-2018

India

3 Signins

79 Page Views

  • Posts: 3
  • Registered: ‎01-04-2018
  • Location: India
  • Views: 79
  • Message 3 of 5

Re: K8 NOTE - Whtsapp Video calls - Front camera video call blurry issues

2018-01-04, 19:32 PM

I tried whatsapp in other phones and front camera quality is fine 

Even on my phone K8 note - i tried using Facebook messenger for Google Duo - the front camera quality is quite good but only with whtsapp video calling - i am facing this issue where the video is like not of that quality

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 4 of 5

Re: K8 NOTE - Whtsapp Video calls - Front camera video call blurry issues

2018-01-04, 21:08 PM

wrote:

I tried whatsapp in other phones and front camera quality is fine 

Even on my phone K8 note - i tried using Facebook messenger for Google Duo - the front camera quality is quite good but only with whtsapp video calling - i am facing this issue where the video is like not of that quality


You can try to go to Settings> Apps> Camera App> Storage> Clear Cache. Let me know if it works.

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

5 Posts

05-15-2018

India

11 Signins

118 Page Views

  • Posts: 5
  • Registered: ‎05-15-2018
  • Location: India
  • Views: 118
  • Message 5 of 5

Videos are showing blurred in lenovo k8 note

2018-07-16, 15:48 PM

Videos are showing blurred in lenovo k8 note. 

I have tried multiple video player but still some videos downloaded from whatsapp or from youtube are showing blurred.

Also movies are showing blurred or video is not showing clearly.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms