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Lenovo PhonesK8 [XT1902] Smartphones
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2 Posts

08-23-2017

India

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  • Message 11 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2017-10-25, 8:57 AM

When selection the preferred network option, the phone doesn't allow 4g option for the second sim

 

Admin note; post merged in, subject edited.

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491 Posts

12-13-2015

Hungary

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  • Message 12 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2017-10-25, 9:14 AM

That's how Dual SIM Dual Standby (DSDS) works.

Both of the SIM trays are capable of 4G (+ mobile data), but only one at once.

So you can use 4G network in SIM tray 1 (SIM tray 2 is only 2G/3G), or you can use 4G in SIM tray 2 (SIM tray 1 is only 2G/3G)

 

Admin note; post merged in, subject edited.

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1 Posts

10-25-2017

India

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  • Message 13 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2017-10-25, 10:10 AM

I just got a Lenono K8 Note.

 

I am unable to use two sims for even receiving calls.

 

If I select one sim for Data and Second sim Cellular calls, then I am unable to receive any calls through the second sim which has been NOT selected for cellular calls.

Basically it only seems to accept one active sim at one time. And if the phone is left idle, only the sim prefered for cellular calls recieves calls whereas the other one just comes as switch off for the caller.

 

What is the point of have a Dual Sim then?

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1 Posts

11-25-2017

India

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  • Message 14 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2017-11-25, 19:58 PM

Please insert the Jio Sim in slot 2 and idea 4g in slot 1 and thereafter use data services from Jio both sim cards would work without interruption.

You won't get "Emergency Services Message" on any of the Sim cards.

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2 Posts

01-07-2018

India

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  • Message 15 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-01-07, 16:36 PM

Hi,

 

I am selecting sim1 as 4G and sim2 as 3G. When I am using data on sim1 it is working fine. Now when I switch data to sim2 phone is changing connection type of sim2 to 4G , which I do not want. I want to use data from sim2 on 2G/3G mode only but unable to do so.

 

Please help. Phone is changing connection type on changing data sim. Earlier I had Motorola MotoG Turbo. On it I had option to choose data to be used from which sim and connection type of that sim. It won't change data sim to connection 4G.

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6 Posts

11-30-2017

India

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  • Message 16 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-01-21, 7:49 AM

I am also facing same issue. In my Lenovo k8 note, sim 1 is jio and sim 2 is Airtel. When data is on with jio sim.. Airtel Sim also working fine. But data is on with Airtel Sim either it is LTE or 3G... Jio sim is showing emergency calls only... I tried Airtel to sim 1 slot and jio to sim 2 slot.... I tried network resetting also.... But still facing same problem.... Please resolve the issue at the earliest....

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23 Posts

02-02-2018

India

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  • Message 17 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-02-28, 12:02 PM

also have similar issue in lenovo k8 plus

 

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23 Posts

02-02-2018

India

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  • Message 18 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-02-28, 12:07 PM

what if someone wants to use data services via idea sim

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10148 Posts

09-04-2014

Slovakia

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  • Message 19 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-02-28, 12:03 PM
 

Andy

 

English Community Administrator
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10148 Posts

09-04-2014

Slovakia

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  • Message 20 of 32

Re: K8 Note 7.1.1 Unable to use both 4g Sims at a time.

2018-02-28, 12:05 PM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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