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Lenovo PhonesK8 [XT1902] Smartphones
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19 Posts

08-21-2017

India

56 Signins

314 Page Views

  • Posts: 19
  • Registered: ‎08-21-2017
  • Location: India
  • Views: 314
  • Message 1 of 4

K8 Note Stuck

2017-11-02, 18:39 PM

Everything Stopped Working.

It's happening almost Everytime I restart my device.

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5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 2 of 4

Re: K8 Note Stuck

2017-11-02, 19:29 PM

Hi saurabh59,

 

Kindly backup all your data and perform factory data reset. I would also advise you to remove your Google account from the phone before proceeding with it. The steps are here:

 

1. Volume Up + Power until screen displays a black screen with small white text and release keys.
2. Use Volume Up until the arrow points to recovery and tap Volume Down.
3. You will see a Lenovo Screen followed by a No Command Screen (Green Android robot laying on it's back).
4. Press and hold the power button and tap the Volume Up button.

 

Regards,

JM

Moto-Lenovo Support

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1 Posts

06-24-2020

India

2 Signins

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  • Posts: 1
  • Registered: ‎06-24-2020
  • Location: India
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  • Message 3 of 4

K8 note stuck on logo not able to access the app

2020-06-24, 15:38 PM

Hi,

 

  My Lenovo K8 note mobile has stuck on logo. Please suggest steps to enter into main screen.

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
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  • Message 4 of 4

Re:K8 Note Stuck

2020-06-24, 17:17 PM

Hi Kishore Lal,

 

If you can't access your device, I would suggest performing external reset from recovery. Please check this link for the instruction. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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