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kantiprasanna
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Posts: 14
Registered: ‎01-11-2019
Location: IN
Views: 319
Message 21 of 37

Re: K8 Note Switch off Automatically

I have same problem. How much does it cost to change battery in service center

kantiprasanna
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Posts: 14
Registered: ‎01-11-2019
Location: IN
Views: 290
Message 22 of 37

Re: K8 Note Switch off Automatically

Same problem
kantiprasanna
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Posts: 14
Registered: ‎01-11-2019
Location: IN
Views: 274
Message 23 of 37

Re: K8 Note Switch off Automatically

Its already jan 13th and still amny are facing this problem including me. I went to service center and they told me that the bug is still to be detected.

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 244
Message 24 of 37

Re: K8 Note Switch off Automatically


@kantiprasanna wrote:

Its already jan 13th and still amny are facing this problem including me. I went to service center and they told me that the bug is still to be detected.


Have you tried the steps provided above? 

-Daisy

kantiprasanna
Punch Card
Posts: 14
Registered: ‎01-11-2019
Location: IN
Views: 219
Message 25 of 37

Re: K8 Note Switch off Automatically

Yes
fajar6
What's DOS?
Posts: 2
Registered: ‎01-20-2019
Location: IN
Views: 283
Message 26 of 37

K8 Note Switch off Automatically... cant use i just bought few days before

automatically switch off... 

Senior MotoAgent
Senior MotoAgent
Posts: 4,534
Registered: ‎12-04-2017
Location: IN
Views: 248
Message 27 of 37

Re: K8 Note Switch off Automatically... cant use i just bought few days before


@fajar6 wrote:

automatically switch off... 


Hi ajar6,

 

Thanks for writing to us here, this is unusual? May I know what was the last thing you did on your device before you could notice this issue? Just to narrow down, please have your device test in Safe Mode and let us know if that helps!

 

Regards,

Swaraj

Lenovo Support

fajar6
What's DOS?
Posts: 2
Registered: ‎01-20-2019
Location: IN
Views: 237
Message 28 of 37

Re: K8 Note Switch off Automatically... cant use i just bought few days before

Nothing did specialy used as normal. While in the call phone got switched off there was battery remaining ...I switched on but same thing happens ...now the phone is automatically switching off ...I don't think it's unusual I read many people have same issue ... please do the needful ...thank you

Senior MotoAgent
Senior MotoAgent
Posts: 4,534
Registered: ‎12-04-2017
Location: IN
Views: 232
Message 29 of 37

Re: K8 Note Switch off Automatically... cant use i just bought few days before


@fajar6 wrote:

Nothing did specialy used as normal. While in the call phone got switched off there was battery remaining ...I switched on but same thing happens ...now the phone is automatically switching off ...I don't think it's unusual I read many people have same issue ... please do the needful ...thank you


Hi fajar6,

 

May I know if you have tested in Safe Mode already provided above? Are you able to replicate in Safe Mode? Let us know how it goes?

 

Regards,

Swaraj

Lenovo Support

Keshu787
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Posts: 7
Registered: ‎04-05-2018
Location: IN
Views: 200
Message 30 of 37

Re: K8 Note Switch off Automatically... cant use i just bought few days before

my phone is also restart automatically....

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