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Lenovo PhonesK8 [XT1902] Smartphones
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02-20-2020

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Re: K8 Note Switch off Automatically

2020-02-20, 5:34 AM
The phone hardware is faulty, the phone motherboard fails after 200-300 recharge cycles , after that it needs replacement, I have had this issue twice. Plus, the service centre took out the original battery from my phone and replaced it with a faulty one, since then my speaker voice starts breaking when battery reaches around 50 percent lenovo is pathetic,no response on several complaints, switch to something else
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02-23-2020

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Re:K8 Note Switch off Automatically

2020-02-23, 19:33 PM
Lenovo k8 note mobile is switched off automatically but not off while operating with continuous charging
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02-23-2020

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Lenovo k8 note switched off automatically

2020-02-23, 19:53 PM
This mobile turned off automatically but not in operating with continuous charging.
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02-25-2020

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Re:K8 Note Switch off Automatically

2020-02-25, 6:22 AM

Same issue with my phone, now its just dummy phone for my kid to play.

They charge you so much and no service. This phone is not worth for money.

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02-25-2020

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Re: My lenovo k8 note switch off automatically

2020-02-25, 11:44 AM
i also have the same isuue. planning to buy a new phone of some other brand
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03-05-2018

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Re:K8 Note Switch off Automatically

2020-02-26, 18:37 PM

Hi,

 

It is recommended to perform factory data reset without restoring your apps/back up. Please see this link for ways on how to reset the device. Keep in mind that factory data reset will delete and wipe the phone's data. Kindly backup your important files first. But don't restore them until you've seen improvements with the battery. Otherwise, if you're still experiencing reboots, it is recommended to submit the phone to service for repair. 

 

Best regards,
Rich
Motorola-Lenovo Support



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23 Posts

03-03-2020

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Re:LENOVO K8 NOTE, RESTARTING LOOP, LENOVO GIVING NO VALUE TO CUSTOMERS,

2020-03-05, 15:09 PM

pleseee flash your phone and root note and uninstall apps from phone with root unintall 

read more

karan
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03-20-2020

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Re:Lenovo K8 note switching off when it is not connected to charger

2020-03-20, 18:57 PM
Im facing same issue. When disconnected from charger and pressing power button it goes upto loading screen that has the Lenovo logo and suddenly dies.
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1696 Posts

03-04-2016

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Re:Lenovo K8 note switching off when it is not connected to charger

2020-03-24, 4:45 AM

Hi Jude dsouza Ambr,

 

Thanks for reaching out, sorry to hear about this, are you able to turn on the device while it's connected for charging? You can also try calibrating your battery. To calibrate the battery Hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. See if it helps.

 

Thanks

Sandip

Motorola-Lenovo Support



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04-01-2020

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Re:K8 Note Switch off Automatically

2020-04-01, 18:12 PM

can you please paste the solution link, not able to find it

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