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Lenovo PhonesK8 [XT1902] Smartphones
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6 Posts

01-23-2018

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Re: My lenovo k8 note switch off automatically

2019-03-19, 19:05 PM

I also facing same problem..but lenovo developer seriously..discusting ever..they.. never fix these  types.of problem..lenovo makes fool of customer...they produced deca core processor.mbut no longer of use..this processor.. because of. heat problem..

Lenovo..the looter Service...

Even..customer care dont know..how to resolve these type of problem they also fool their customer..

 

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5988 Posts

12-04-2017

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Re: My lenovo k8 note switch off automatically

2019-03-21, 10:00 AM

 wrote:

My lenovo k8 note switch off automatically whenever I do calls, WhatsApp, browsing internet,etc. I'm so much irritated for this problem. Although I have already consult to service centre and they said that it's because of battery problem and accordingly they have changed the battery but when i brought back my phone from service centre the same issue shows up. At first phone switch off 3/4 times a day but now it continues many times even within a hour 7/8 times. It's so worst. 

Lenevoservice agent do something about my issue as soon as possible.


Hello Lakkhy94,


Sorry to learn about the ongoing issue that you have been facing. We have sent you 'Private Message' please check and revert us back. We would like to investigate this further and assist you accordingly.


Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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4 Posts

08-23-2017

IN

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Re: K8 Note Switch off Automatically

2019-04-27, 6:37 AM

I was a regular lenovo customer, a had bought lenovo a7000 when its launched and later i had shifted to K8 NOTE as soon as it launches. It just passed one year after i bought the phone, just when the warranty is over, the phone is restaring continously, i look after  the phone like a gem, don even had a scratch. When i contacted lenovo support they are asking for an amount upto 10,000 to 13,000. The cost of the phone when i bought, was 14,000. It is regular complaint from all the K8 NOTE customers. All customers have the same issue, so its very clear that this is aproblem from lenovo manufacturing or echnical side. If LENOVO give any value to customers, they need to clear the issue, help he customers. But they says that they cant do anything, customer needs to pay for it because of the very bad design from LENOVO.

 

Accept the fault an help the customers those who believed in LENOVO products and invested in it. If this is regecting by lenovo, we will not buy any lenovo products from now onwards. We have friends circle, family circle which will always ask us to refer a good product before they buy, we cannot suggest lenovo as this is the case we are facing.

 

I request you to consider the issue seriously.

 

 

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5988 Posts

12-04-2017

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Re: LENOVO K8 NOTE, RESTARTING LOOP, LENOVO GIVING NO VALUE TO CUSTOMERS,

2019-04-30, 10:27 AM

Please do not start new threads before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. 
Locking this thread.

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1 Posts

05-07-2019

IN

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Re: K8 Note Switch off Automatically

2019-05-07, 7:51 AM

I am facing the problem of automatically switch off my phone lenovo Lenovo k8 note  from the last one  year even if it is not in use. I used many sets of other companies but I never faced such problem. Lenovo should have to solve this problem as soon as possible. 

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2 Posts

05-15-2019

IN

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Re: K8 Note Switch off Automatically

2019-05-15, 19:31 PM

My K8 note is getting restarted automatically. , it not even restarting completly to reach main screen

Recovery mode is not working

Phone is heating as well

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1 Posts

05-26-2019

IN

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Re: K8 Note Switch off Automatically

2019-05-26, 12:53 PM

I am facing exactly the same issue after about 14 months of purchase.  The service centre engineer said,  due to high voltage,  the motherboard is damage and to replace it costs Rs. 6000/-. I cannot buy this reason as all my orher devices have not faced an issue in he past 18 years and moreover, i stay in atomic energy township where the power is very stable. 

It is very bad and unfortunate that i opted for Lenovo k8. Will never buy or advise any of contacts to ever think of an lenovo product. 

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1 Posts

05-28-2019

IN

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  • Message 48 of 148

Re: K8 Note keeps switching off

2019-05-28, 20:03 PM

Hiii

I face the same issue from last 3 days in my K8 Note. Mobile phone keep switching off repeatedly and we cannot use it.. When we try to switch on it just lasts for 3-4 seconds and again switch off although battery is charged completely... 

Only time when i can use it is when i plug it in charging cable continuously.. I approached sevice centre but frankly they don't know what is the issue . they said many people coming with same problem in K8 note but they don't have any solution. They also suggested to change the mother borad which cost 9000 but even then they give No Gurantee that phone will be okay after mother borad change..

I think its not because of mother board its a software issue and Lenovo needs to step forward fo tackle this issue asap.

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2 Posts

02-13-2019

IN

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Re: K8 Note keeps switching off

2019-05-29, 3:13 AM

Maybe there is something wrong with that customer care guy.

I had exact same problem around 2-3 months ago. I took my device to lenovo center. They gave me my handset back within just one day, working properly. They didn't even charged me any money because of the warranty.

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1 Posts

06-03-2019

IN

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Re: K8 Note Switch off Automatically

2019-06-03, 11:34 AM

i am facing the issue. phone switchoffs automatically and restarts agian and again. I have updated my profile. and lenovo pricacy is also on. please help

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