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09-04-2014

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 8:33 AM
 

Andy

 

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Lenovo eServices

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10855 Posts

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 13:07 PM
 

Andy

 

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Lenovo eServices

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23 Posts

10-21-2017

India

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 13:51 PM

Phone gets very hot while charging and even while using mobile. I was on a call and my phone got so hot that I can't keep it to my ear.

Phone is getting so hot that it is unbearable to use. Its always above 42 degree celcius in normal usage.

 

Please fix the issues ASAP and give us a OTA update for stable Oreo version.

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1 Posts

08-31-2017

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 15:21 PM

I am also facing all the problems as mentioned by every one after update to Oreo.

 

If you can't fix it kindly make a utility to downgrade the phone to last version as it was working nearly perfect on that.

 

Going through the comments of the users and help line, I feel we should try and figure out a way to make this more know to the comon public, so that there sales are hampered and possibly then Lenovo will wake up from there sleep and take actions.

 

Regards

Deepak Gupta

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2 Posts

05-09-2018

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 15:45 PM

Facing many problems after update I think so....mobile not able to charge some time and charge proper some time.e....also spekers not working many time ...for that I have to restart phone...and battery getting discharge so fast....heat problem is also increase 100 time...kindly help ASAP

 

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13 Posts

05-03-2018

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 15:52 PM

I too faced all the same issues of heating, battery drainage, no turbo charging and lagging. It's been a week now and today for the first time I noticed that the battery did not drain out as fast and the heating has stopped also. I am not sure yet about the turbo charging and lagging. 

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2138 Posts

05-25-2016

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 16:48 PM
Hello All,
I face the above issue only when I am in a weak network area. What about you guys? Does your phone heat up in all location or areas with poor network connection?
Regards,
Amal

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79 Posts

08-29-2017

India

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 17:42 PM

Yes, I am also facing the problems as reported by others after the update.

 

CPU is always running at almost max frequency, and hence the device is heating too much and draining battery quickly.

 

Oreo animations are so good that you barely feel the lag, but actually the device is laggy.

 

Now it takes almost 5 hour to get fully charged while turned on. But in switched off condition, it getting charged faster.

 

Google play services is abnormally draining battery.

 

Bug: I have turned on 'Decrease ringtone volume when phone is picked up', available in Settings>Volume. But the ring volume wouldn't rise to my previous settings after the call (was working perfectly on Nougat). So I can barely hear the ringtone on the next call and after each call I receive, I have to manually rise the ring volume again.

 

Please provide a fix asap.

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3 Posts

05-09-2018

India

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 18:04 PM

This Lenovo sucks
Lenovo was ok ok with nougat
After an oreo update it sucks.It's heating up while doing chat.., it's getting heated up while charging it doesn't support many applications from play store (customisable applications) Even charging time has increased its taking long time to get charge and draining very fast.
Some times it's stucked at the same point where i put it on charge.
Even file manager doesn't work properly.
And many more issues....

 

Admin note: profanity / implied profanity edited. Keep it Clean!

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2 Posts

05-09-2018

India

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Re: K8 Note heating up due to high CPU usage after Android O update

2018-05-09, 18:16 PM
Hi team.,
I have the same issue..After android update my phone does not charge even though connected to turbo charger..And battery drains very soon even if there is no process running and phone gets heated like something.. please assist me with a fix..

Note:i have restarted the phone several times
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