05-03-2018 02:28 AM
05-03-2018 02:29 AM
05-03-2018 04:20 AM
Heating never used to be a problem. But after O update the phone stays hot almot all the time. Turbo charging is gone! Battery is draining out so fast! Lagging very badly! Our phones are messed up so badly now. So how will Leonovo fix this for us?
05-03-2018 04:35 AM
I did a software update Monday morning, post that my phone heats up very quickly. Battery used to last for 1.5 days, now just few hours. Phone is lagging a lot.
I connect to any other charger other than the turbo charger it discharges rather than charging the phone.
Very frustrating, please fix the issue at the earliest.
05-03-2018 08:32 AM
I am also facing the same problem.. did update on Tuesday and now phone is always hot, battery drains faster , no turbo charging ... Took more than 5 hours to charge.
In addition to the above phone is now lagging .
05-03-2018 11:35 AM
A quick note about Android OS upgrades. The upgrade itself uses a good deal of power, and it continues to use power over the following hours as all of your apps and systems update. This is perfectly normal and can lead to temporarily shortened battery life and higher temperatures. Our research shows that it can take up to a week or 10 days before battery life stabilizes after an OS upgrade. Please do not draw conclusions about your battery life soon after it upgrades.
What we do recommend is to update your profile with your serial or IMEI number. Please make sure that the options under Settings > Motorola Privacy are on as well, and let us know (just reply here) if it's okay for us to look at your apps. This way, if you find battery issues down the road, we will have check-in data to help us find the reason. Need help updating your profile? See here.
Let me know if you already updated your profile.
05-03-2018 12:41 PM
I am also facing the same issue. Battery is draining very fast. Too much heating on normal use and aslo while charging. Taking a lot of time to charge fully.i.e earlier it was 1 hour 30 mins now it was more than 4 hours.and phone is heating like an hot iron. Please help and release any hot fix for this issue..
05-04-2018 12:36 AM
I have updated my profile with imei number and have switched on the privacy settings. Plz do check my device for the issue.