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5418 Posts

07-12-2014

United States of America

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  • Message 31 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2017-11-27, 18:02 PM

Hi Jess111,

 

Has this always been the case when you initially got the phone? If not, what changes were made on the phone before this issue started to happen? How long did it take to charge it to 100 before? Have you tried using a different charger to eliminate the likelihood that it's a charger issue?

 

Regards,

JM

Moto-Lenovo Support

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9 Posts

10-29-2016

India

30 Signins

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  • Message 32 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2017-12-25, 14:38 PM
I also think after last November update the charging is slow
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16 Posts

10-29-2017

India

24 Signins

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  • Message 33 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-02-02, 20:57 PM

My Lenovo K8 Note 4GB RAM updated to latest on 5 December update.

Now it is taking more than 10 hours to charge 100% .

Please resolve the issue. I have to give some imp interviews and I only have this mobile. I cannot go out with this. 

 

Admin note; post merged in, subject edited.

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3949 Posts

12-01-2016

Philippines

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  • Message 34 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-02-05, 21:54 PM

Hi All,

 

Make sure to use the charger that came with the phone. You can also try to calibrate the battery Hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. 

 

Regards,
Daisy
Moto-Lenovo Support


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1 Posts

02-21-2018

India

1 Signins

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  • Message 35 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-02-21, 10:43 AM
Hi,

I have already tried and to my surprise is it not working! I have doing this the entire day and the charge is only getting decreased. I am not able to charge a single percent. What do you want me do now? I believe the last update you gave it was not worth it. As someone mentioned, the phone got worse from the update rather than improving. I want a permanent solution for this. There is no room for such carelessness and hacks to use the phone. Is this what we paid our hard earned bucks ?
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3949 Posts

12-01-2016

Philippines

1423 Signins

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  • Message 36 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-02-21, 21:25 PM

wrote:
Hi,

I have already tried and to my surprise is it not working! I have doing this the entire day and the charge is only getting decreased. I am not able to charge a single percent. What do you want me do now? I believe the last update you gave it was not worth it. As someone mentioned, the phone got worse from the update rather than improving. I want a permanent solution for this. There is no room for such carelessness and hacks to use the phone. Is this what we paid our hard earned bucks ?

We understand if you're upset about this concern, let me try to help. By the way, have you tried charging the phone with other chargers to see if that will make any difference? 

 

Regards,
Daisy
Moto-Lenovo Support

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2 Posts

04-06-2018

India

9 Signins

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  • Message 37 of 44

Re: K8 plus not charging while the mobile is in use/screen is on

2018-04-06, 17:27 PM

Please give me suggestion battery was not charging even charging symbol also came, when I switched off and charge it will charge but it's too slow.

 What can I do now?

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2 Posts

04-06-2018

India

9 Signins

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  • Message 38 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-04-07, 18:31 PM

I'm also facing same problem, when display on it was not charging if I lock cell it's start charging but too slow charging (lenovo k8 plus)

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3949 Posts

12-01-2016

Philippines

1423 Signins

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  • Message 39 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-04-10, 18:12 PM

 wrote:

I'm also facing same problem, when display on it was not charging if I lock cell it's start charging but too slow charging (lenovo k8 plus)


Sorry if you ran into the same issue. Have you tried the steps mentioned above? Let me know.

 

-Daisy

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101 Posts

04-17-2018

Rwanda

190 Signins

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  • Message 40 of 44

Re: K8 Note not charging while the mobile is in use/screen is on

2018-05-09, 19:46 PM

Hi

 

I updated my k8 note to Oreo and it doesn't charge on my power bank it shows 14 hours to full charge. And while the wifi is on and the screen is off it charges really slowly plz solve this issue?

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