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theneggi
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Posts: 10
Registered: ‎12-03-2018
Location: IN
Views: 423
Message 1 of 7

K8 Plus Problem with audio when recording video

Audio is not clear during video recording in lenovo K8 Plus.

There is nothing worse than recording a video clip to later find that there is a lot of whirring noise in the background.

I have tried lots of other video recording aaps but nothing happened. 

So 

Please Lenovo take some action on this problem.

Thank You

Senior MotoAgent
Senior MotoAgent
Posts: 4,456
Registered: ‎12-04-2017
Location: IN
Views: 341
Message 2 of 7

Re: K8 Plus Problem with audio when recording video

Hi theneggi,

 

Thanks for reporting, this is unusual. Could you help us with a small 'Video' showing what you see/hear? We would like to look into this for further investigation. Also, may I know from when are you noticing this?


Regards,

Swaraj

Lenovo Support

theneggi
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Posts: 10
Registered: ‎12-03-2018
Location: IN
Views: 275
Message 3 of 7

Re: K8 Plus Problem with audio when recording video

This is a video clip made by  my lenovo k8 plus camera. You can hear loud whirring noise in background clearly. Please fix this problem.

 

Youtube link 

https://youtu.be/qbcfdBFYKPY

Senior MotoAgent
Senior MotoAgent
Posts: 4,456
Registered: ‎12-04-2017
Location: IN
Views: 242
Message 4 of 7

Re: K8 Plus Problem with audio when recording video


@theneggi wrote:

This is a video clip made by  my lenovo k8 plus camera. You can hear loud whirring noise in background clearly. Please fix this problem.

 

Youtube link 

https://youtu.be/qbcfdBFYKPY


Hi theneggi,

 

Thank you for providing the 'Video', let me take a look and get back to you on this. In the meanwhile, could you also confirm if this happens with default Camera app or with all the third-party Camera apps?

 

Regards,

Swaraj

Lenovo Support

theneggi
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Posts: 10
Registered: ‎12-03-2018
Location: IN
Views: 117
Message 5 of 7

Re: K8 Plus Problem with audio when recording video

This problem is happens all third party camera app including system camera. One of my friend have k8 plus and he faced same noise whirrling problem in videos.

I have updated my k8 plus with latest janauary update but this problem is as it is.
Please fix this problem.
theneggi
Ctrl-Alt-Del
Posts: 10
Registered: ‎12-03-2018
Location: IN
Views: 116
Message 6 of 7

Re: K8 Plus Problem with audio when recording video

This problem is happens all third party camera app including system camera. One of my friend have k8 plus and he faced same noise whirrling problem in videos.

I have updated my k8 plus with latest janauary update but this problem is as it is.
Please fix this problem.

theneggi
Ctrl-Alt-Del
Posts: 10
Registered: ‎12-03-2018
Location: IN
Views: 49
Message 7 of 7

Re: K8 Plus Problem with audio when recording video

Dear lenovo team

It's been a long time, I am still facing audio whirring problem when recording video.

 

I think there is a bug in secondary noise cancellation mic.

 

Please fixed it.

I hope you'ld take some serious action of it.

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