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02-23-2018

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K8 Plus- call volume decreasing automatically

2018-03-05, 13:30 PM

In my mobile call volume getting decreased automatically, Even if i set it high, it again returns back to lower level.  when i'm speaking in call, the call volume decreasing automatically, everytime i need to increase the volume while calling. Please help me, what is the solution?

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3949 Posts

12-01-2016

PH

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Re: K8 Plus- call volume decreasing automatically

2018-03-05, 18:32 PM

Hi Venkateshts,

 

That's weird. Is it showing on the screen that the volume turns down automatically or are you basing on the sound? Is it happening to all the calls? How about on third-party apps calls, does it happen too?

.

 

Regards,
Daisy
Moto-Lenovo Support

 

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5 Posts

02-23-2018

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Re: K8 Plus- call volume decreasing automatically

2018-03-07, 13:04 PM
Hi Daisy,

Its showing on the screen, and it happens for all calls, when i take out the mobile from ears while calling or when i give to other person to speak, it decrease the volume on screen. Every time i need to increase the call volume when start the calling.
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Re: K8 Plus- call volume decreasing automatically

2018-03-08, 18:04 PM

wrote:
Hi Daisy,

Its showing on the screen, and it happens for all calls, when i take out the mobile from ears while calling or when i give to other person to speak, it decrease the volume on screen. Every time i need to increase the call volume when start the calling.

Thanks for clarifying. Do you also have Power Saving mode enabled?

 

Check if your issue is happening in Safe Mode. Long-press volume-down button when phone's start-up screen shows.After the phone starts up, “Safe mode” displays on the bottom left meaning safe mode is entered. After this, observe and do a test call. Once done observing the phone, restart to auto exit safe mode and let us know it goes.

 

Regards,
Daisy
Moto-Lenovo Support

 

 

 

 

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09-21-2018

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Low vol on calls lenova k8 plus

2018-09-21, 4:33 AM
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09-12-2018

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Re: Low vol on calls lenova k8 plus

2018-09-21, 15:41 PM
Yes
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Re: Low vol on calls lenova k8 plus

2018-09-25, 14:58 PM

 wrote:
Yes

Please see above thread to troubleshoot your phone.

 

-Daisy

**Please don't ask me questions by Personal Message; questions belong in the forums

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