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3949 Posts

12-01-2016

Philippines

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 16:52 PM

@llusionist324 - Please update your profile again. We need IMEI since we can't see anything on Serial number

 

@SurajPRahi- Thanks for the IMEI but no need to post multiple posts with the same message. We're looking into this and get back to you.

 

@Paresh2412 @SimplyAnkit @Rajnish4  @IjSingh -
Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

 Please update your profile with IMEI-- this will help us investigate. Please make sure that the options under Settings > Lenovo Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

Regards,
Daisy
Moto-Lenovo Support

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3 Posts

05-16-2018

India

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 16:56 PM

I have updated the same already. Hope u had a look

Regrds

 
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4 Posts

05-15-2018

India

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 17:11 PM
@agent_daisy please stop saying that the apps has the problem because it's not only one person that's having this problem. There r plenty. I mean whole k8 note users has this problem and this doesn't meant that everyone has the app issue it's your update issue so please work on how to get the fast charging back in next update soon instead of wasting your time in checking our IMEI number. This problem in trending in you service forum list and your team still has the doubt and doesn't even care of of customers. If you do then please I mean please do fix the problem. It's not the apps we r using has the problem it's your update problem because I have formatted my phone losing all my photos and videos just to make my work but still the problem persist. So will you start working on it now. Please. Please please. I hope your team gets the update asap because your team already has a bad name of getting a update late and taking about two to three months for the new update.
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14 Posts

02-04-2018

India

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Re: K8 note charging time t5akes too long after android 8.0 update

2018-05-21, 17:15 PM

Hey I am also experiencing same thing and also updated my serial no. Please look into the matter and provide us update ASAP.

Vm
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4 Posts

05-15-2018

India

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 17:25 PM
Please it is the update issue not the apps issue so stop checking IMEI number. Just get the next software update by getting the fast charging soon. We don't want to charge the phone overnight but we have to nowadays. And it's not just one or two persons issue it's whole k8 note users issue
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5 Posts

01-27-2018

India

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  • Message 246 of 494

Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 17:47 PM
Updated
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14 Posts

02-04-2018

India

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 18:04 PM

What means updated please elaborate?

Vm
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4 Posts

05-16-2018

United Kingdom of Great Britain and Northern Ireland

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  • Message 248 of 494

Re: K8 note charging time takes too long after android 8.0 update

2018-05-21, 18:31 PM

Daisy,

I have updated my IMEI number. I observed the following with the K8 Note:

1. Phone gets over heated (OH) and charging takes longer (not turbo) while charging with oroginal charger with phone switched on.

2. Charging will take place in Turbo mode if the phone is switched off and charged and no OH takes place

3. Phone gets OH and drains battery while connected to wifi even when phone is idle. Deactivating wifi or putting the phone into Airplane mode stops OH and battery drainage.

 

It looks like some vigorous background activity takes place when phone is connected to wifi.

 

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131 Posts

04-28-2018

India

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-22, 2:16 AM

New maintaince notes released regarding battery imorovement

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157 Posts

11-16-2017

India

450 Signins

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Re: K8 note charging time takes too long after android 8.0 update

2018-05-22, 2:27 AM

Just pray to god this update doesn't worsen the condition and actually does what the release notes say. 

 

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