Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

68 Posts

11-28-2018

United States of America

325 Signins

2909 Page Views

  • Posts: 68
  • Registered: ‎11-28-2018
  • Location: United States of America
  • Views: 2909
  • Message 11 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-08, 2:09 AM

Try to do a hard reset

Reply
Options

28 Posts

10-24-2017

India

71 Signins

617 Page Views

  • Posts: 28
  • Registered: ‎10-24-2017
  • Location: India
  • Views: 617
  • Message 12 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-08, 6:32 AM

Bro first of all I don't know about k8 plus,

 

This same issue happened to my k8 Note,

It stuck at boot loop,mine was stated when I changed home app. If you have any important data in your phone please connect it to your computer and copy, please keep in mind that don't copy more than 100 file at a time( in case WhatsApp folders etc)(GB doesn't matter). Also keep in mind that you got about 5 minutes window for each boot cycle some times more than that up to 30 min and less than 1 min. and remove your sim card and put it in flight mode that will give you additional time. Don't use your phone while copying and one more thing put screen on time for more than 10 min.

After copying the data let's come to your problem;

Bro it's hardware level issue ?? said by service center. They replaced my board, since mine was on warranty no additional cost. Mrp for board 13k ?? (Lenovo parts rate which is in solution)

I asked then to flash my phone (aka software update/reinstall what so ever). I think it will rectify my problem sadly it didn't. They asked me to give my phone and after 1 day they said it's hardware issue and they replaced mine now I got new IMEI number LOL

 

NB :- Hard reset won't work. I tried it several times before I turn it into service center.

Not a soft brik(service center view). 

I think the OS is corrupted (aka soft brick).

 

"If I helped you at any lebel let me Know by hitting Kudos"

"Hit kudos"

Reply
Options

19 Posts

09-26-2017

India

37 Signins

248 Page Views

  • Posts: 19
  • Registered: ‎09-26-2017
  • Location: India
  • Views: 248
  • Message 13 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-08, 6:47 AM

Exactly bro... I faced the same ... Service Center said it's a hardware level issue and changed the motherboard ...thank God the phone was in warranty period... But I lost my data ... Almost 50 GBs 

 

? Is still crying ... ??

Reply
Options

28 Posts

10-24-2017

India

71 Signins

617 Page Views

  • Posts: 28
  • Registered: ‎10-24-2017
  • Location: India
  • Views: 617
  • Message 14 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-08, 7:03 AM

Man the most frustrating part is copying data, at the last minute phone will restart and I need to copy the remaining or the whole ??.

If you're not in the warranty best option is buying an new phone other than Lenovo.

Another option is flash using the instructions given in XDA forums, for that turn on usb debugging. Since it's MediaTek there is high chance for Hard brick and the ROMs are limited.

Man I lost so many data but it is not that important. but, the sad part is i lost it because my poor decision; about choosing Lenovo over Redmi????

Reply
Options

68 Posts

11-28-2018

United States of America

325 Signins

2909 Page Views

  • Posts: 68
  • Registered: ‎11-28-2018
  • Location: United States of America
  • Views: 2909
  • Message 15 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-14, 3:04 AM

So your k8 plus keeps restarting while copying data?

Reply
Options

19 Posts

09-26-2017

India

37 Signins

248 Page Views

  • Posts: 19
  • Registered: ‎09-26-2017
  • Location: India
  • Views: 248
  • Message 16 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2018-12-14, 4:51 AM

I was facing problem regarding Lenovo k8 note.

No... the problem is solved now as mI mentioned in previous comment... I took it to the service centre and they change the motherboard of my mobile.

But unfortunately I lost my data... Seriously this was a show stopper issue I ever faced... ?

Reply
Options

1 Posts

06-21-2019

India

1 Signins

16 Page Views

  • Posts: 1
  • Registered: ‎06-21-2019
  • Location: India
  • Views: 16
  • Message 17 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2019-06-21, 2:40 AM

I have got this issue right now.. The Screen is idle on Starting Android .. for more than 30 mins. How should i resolve it?

Reply
Options

28 Posts

10-24-2017

India

71 Signins

617 Page Views

  • Posts: 28
  • Registered: ‎10-24-2017
  • Location: India
  • Views: 617
  • Message 18 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2019-06-21, 6:57 AM
Buying a new mobile phone other than Lenovo would simply solve the issue.
Trust me Lenovo won't solve it or give any reply to this topic.
Buy a smartphone with 1 Snapdragon processor set
2 Try Realme or Redmi.
This two steps will solve the issue.
Hit Kudos
Reply
Options

1 Posts

08-17-2019

India

1 Signins

12 Page Views

  • Posts: 1
  • Registered: ‎08-17-2019
  • Location: India
  • Views: 12
  • Message 19 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2019-08-17, 14:32 PM

unable to start my lenovo k8 note . its restarting everytime after lenovo logo . unable to turn it off also. unable to start in boot mode. unable to hard reset.

Reply
Options

3 Posts

11-18-2019

India

4 Signins

94 Page Views

  • Posts: 3
  • Registered: ‎11-18-2019
  • Location: India
  • Views: 94
  • Message 20 of 22

Re: K8 plus,freeze at Lenovo logo screen after starting Android

2019-11-18, 6:24 AM

I am also having the same problem,

Phone is switching of as soon as logo sighn appears,

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms