Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

18 Posts

03-31-2018

India

87 Signins

1029 Page Views

  • Posts: 18
  • Registered: ‎03-31-2018
  • Location: India
  • Views: 1029
  • Message 1 of 162

LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-25, 15:35 PM

Sir I have ki note smart phone

When I charger it it's temprature increase at 43 degree celsious.please request you that give me right and suitable suggestion I waited it

 

Admin note; subject edited for clarity

$@@@u
Reply
Answer
Options

3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-25, 20:54 PM

Hi Sonu761,

 

Heat is a normal result of using power on the phone, but it's almost never something you need to worry about. Watch this video to help your phone to keep cool. It talks about Moto phones it applies to Lenovo too.

 

Just to add, for the issues after Oreo, we'll have improvements in the next update in the near future. There's no timing yet but you will be notified once it is available.

 

 

Regards,
Daisy
Moto-Lenovo Support

Reply

Replies(161)
Options

18 Posts

03-31-2018

India

87 Signins

1029 Page Views

  • Posts: 18
  • Registered: ‎03-31-2018
  • Location: India
  • Views: 1029
  • Message 2 of 162

LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-25, 15:44 PM

Hello friends I have lenovo ki note smart phone when I charged it it's temprature reached at 43 degree celcious .

Now what I do

Please you request give me right suggestion.

Thanks I wate it.

I wate reply of Lenovo support care.

And tell me harmful effect of it's temprature.

And phone is become absolutely very hot.

Please suggest me soon by your helps

Thank you

$@@@u
Reply
Answer
Options

3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 3 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-25, 20:54 PM

Hi Sonu761,

 

Heat is a normal result of using power on the phone, but it's almost never something you need to worry about. Watch this video to help your phone to keep cool. It talks about Moto phones it applies to Lenovo too.

 

Just to add, for the issues after Oreo, we'll have improvements in the next update in the near future. There's no timing yet but you will be notified once it is available.

 

 

Regards,
Daisy
Moto-Lenovo Support

0 person found this solution to be helpful.

This helped me too

Reply
Options

1045 Posts

10-08-2015

India

1597 Signins

33668 Page Views

  • Posts: 1045
  • Registered: ‎10-08-2015
  • Location: India
  • Views: 33668
  • Message 4 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-26, 13:55 PM

 wrote:

Hello friends I have lenovo ki note smart phone when I charged it it's temprature reached at 43 degree celcious .

Now what I do

Please you request give me right suggestion.

Thanks I wate it.

I wate reply of Lenovo support care.

And tell me harmful effect of it's temprature.

And phone is become absolutely very hot.

Please suggest me soon by your helps

Thank you


Hi Sonu761,

 

Greetings from Lenovo,

 

Do not worry, the phone will get warm when you use it for features that require a good deal of power. The phone has built-in safety factors to keep it from getting very hot. It will shut down if that is in any danger of happening.

 

It is normal for a phone to heat up as it takes full advantage of its CPU (e.g. Games, Movies, Music, Phone calls). This will cause your device to feel hot. Even if you are not using the phone, there are applications that are still running in the background that may contribute to phone's rising temperature. Even a weak signal can make your phone much warmer, even without using it.

 

Please find few checkpoints to avoid heating issue during charge:

* Do not switch on GPS, Bluetooth, Radio any third party applications.

* Try disabling background running applications.

* Clear/Close the browsed pages.

 

Thank you     

Reply
Options

4 Posts

04-29-2018

India

3 Signins

34 Page Views

  • Posts: 4
  • Registered: ‎04-29-2018
  • Location: India
  • Views: 34
  • Message 5 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-29, 1:31 AM

after getting an Android 8.0 update my K8 note takes roughly 4 hours of charging time and heating issue is not fixed at all. It makes my device very Hot with approx.

44. °C Temperature even after I used it.

 

Note: Im using my charger that came with the box.

Please provide me a solution..

Thanks.

 

Admin note; duplicate topic merged in, subjects edited.

Reply
Options

3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 6 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-30, 16:52 PM

Hi mhdatb,

 

That's unusual. Have you checked if this is happening to other chargers? 
Try these tips:
*Remove any case on the device, as this may impede the charger/port connection
*Ensure the charging cable is not only fitting snug in the device, but also the cable is fitting snug into the charger.
*Verify charger being used - recommend using only approved wall charger (one that shipped with the phone). Check to ensure both charger and USB cable are correct.
*Try to restart your device and put in Safe Mode.  Long-press volume-down button when phone's start-up screen shows.After the phone starts up, “Safe mode” displays on the bottom left meaning safe mode is entered. After this, observe the phone. Once done observing the phone, restart to auto exit safe mode.


Regards,
Daisy
Moto-Lenovo Support

Reply
Options

131 Posts

04-28-2018

India

236 Signins

2544 Page Views

  • Posts: 131
  • Registered: ‎04-28-2018
  • Location: India
  • Views: 2544
  • Message 7 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-04-30, 16:54 PM

Many of us facing the issue

Reply
Options

4 Posts

04-29-2018

India

3 Signins

34 Page Views

  • Posts: 4
  • Registered: ‎04-29-2018
  • Location: India
  • Views: 34
  • Message 8 of 162

Re: After Android 8.0 update k8 note is like a heater

2018-04-30, 17:44 PM

The resolution provided by Daisy was of no use, please have a permanent fix for this issue.

This priblem occurred only after updating the software, earlier my phone was functioning perfect.

Reply
Options

66 Posts

06-10-2015

India

395 Signins

2010 Page Views

  • Posts: 66
  • Registered: ‎06-10-2015
  • Location: India
  • Views: 2010
  • Message 9 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-05-01, 4:00 AM

Congrats now your phone can cook omelette

Reply
Options

18 Posts

03-31-2018

India

87 Signins

1029 Page Views

  • Posts: 18
  • Registered: ‎03-31-2018
  • Location: India
  • Views: 1029
  • Message 10 of 162

Re: LENOVO K8 NOTE CHARGING TIME HEATING PROBLEM

2018-05-01, 18:38 PM
Good evening sir
There is no changes by your provided solution.
I think that my money is wasted on this phone.
Beacause it is unusual by heating and battery draining.
Thanks to give your service.
Which is worst.
$@@@u
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms