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Lenovo PhonesK8 [XT1902] Smartphones
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6 Posts

11-08-2017

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LENOVO K8 PLUS Proximity Sensor not working

2017-11-08, 19:45 PM
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5418 Posts

07-12-2014

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-08, 20:40 PM

Hi Whitewalker1000,

 

Please test the phone's proximity sensor through the Device Help app. Let me know how it goes and we'll take it from there.

 

Regards,

JM

Moto-Lenovo Support

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6 Posts

11-08-2017

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-09, 3:18 AM
I've already checked it and that's how I confirmed that it's not working. This is a really huge flaw from the Lenovo group. The phone already have many problems but this is just too much. I need this fixed ASAP. Let me know what you can do about this.
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11627 Posts

09-04-2014

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-09, 3:13 AM
 

Andy

 

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Lenovo eServices

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1 Posts

11-25-2017

India

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-25, 4:15 AM

My Lenovo K8 plus proximity is not working. It's new phone and I don't know what have to do. If hardware problem please refund my money and take your phone if software problem then please send updates.

 

Admin note; post merged in, subject edited.

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3 Posts

10-26-2017

India

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-25, 7:17 AM

Sometimes the Tempered glass may be a problem. If you fixed any protective screen guard which is covering the proximity sensor ,then the sensor won't work. So Please check that....

 

Admin note; post merged in, subject edited.

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10 Posts

10-12-2017

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  • Message 7 of 29

Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-26, 16:21 PM
Yes, proximity sensor not working properly after restarting it seems good but again it's happening I one week I faced it 3 times
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33 Posts

10-08-2017

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-26, 18:11 PM

You may check it removing tempered glass , even tempered glass not required , K8 plus comes with 2.5 curved HD display and protected with corning gorilla 3 , no need to worry for display .

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5418 Posts

07-12-2014

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Re: LENOVO K8 PLUS Proximity Sensor not working

2017-11-29, 20:33 PM

Hi guys,

 

As suggested by some of our community members, if you have a screen protector/guard, tempered glass or cases, please remove them and test if there will still be problems with the proximity sensor. Let us know what happens.

 

-JM

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3 Posts

11-17-2017

India

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  • Message 10 of 29

Re: LENOVO K8 PLUS Proximity Sensor not working

2017-12-05, 4:27 AM

While on call, whenever the phone is near ear the screen should go off, which is not working anymore...Please help

 

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