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Prashantkr1
Paper Tape
Posts: 2
Registered: ‎12-18-2017
Location: IN
Views: 11,667
Message 1 of 19

LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Every time i make a call phone asks me for sim selection. Even if i have made selection in Setting > Sim Cards> Preferred Sim Voice calls- Sim 1. Is there a way to make phone to use my specified sim card only. This issue is really a problem when CAR -Bluetooth is used for calling. I have to hold my phone to make sim selection after i place call from car radio.
Senior MotoAgent
Senior MotoAgent
Posts: 390
Registered: ‎12-01-2016
Location: US
Views: 11,519
Message 2 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Hi Prashantkr1,

 

We understand your concern and we would like to help. You may go to the settings>back up and reset>Networks settings reset>Reset settings. Let us know if it helps.

 

Regards,
Rica
Moto-Lenovo Support

Prashantkr1
Paper Tape
Posts: 2
Registered: ‎12-18-2017
Location: IN
Views: 11,463
Message 3 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Hi Rica,

 

Thank you for suggestion.

The reset doesn't help. The bug still exists. 

Is there any other workaround to this ?

 

Regards,

Prashant

RajKumarGirdhar
Fanfold Paper
Posts: 8
Registered: ‎12-24-2017
Location: IN
Views: 11,399
Message 4 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Actually there are many major problems like ram management, sim select issue every time when making a call and no internet speed show etc. etc. I think lenovo should care about its coustomers and they should give more updates and fix thease too much bugs.

Senior MotoAgent
Senior MotoAgent
Posts: 390
Registered: ‎12-01-2016
Location: US
Views: 11,342
Message 5 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working


@RajKumarGirdhar wrote:

Actually there are many major problems like ram management, sim select issue every time when making a call and no internet speed show etc. etc. I think lenovo should care about its coustomers and they should give more updates and fix thease too much bugs.


We tried to replicate it on our phone and it is just normal that it will ask for the selective sim card sometimes if your network is not that good. 

 

Regards,
Rica
Moto-Lenovo Support

RajKumarGirdhar
Fanfold Paper
Posts: 8
Registered: ‎12-24-2017
Location: IN
Views: 11,325
Message 6 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Not sometime, its always asking for sim selection,(even i selected a sim for callimg as default) and my network is also full. You have to solve this bug as soon as possible. 

RajKumarGirdhar
Fanfold Paper
Posts: 8
Registered: ‎12-24-2017
Location: IN
Views: 11,315
Message 7 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Problem solved after reseting phone.

VARMA2
What's DOS?
Posts: 1
Registered: ‎01-13-2018
Location: IN
Views: 11,104
Message 8 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

can u please confirm, how it solved???
I'am also facing same problem.
I had reset in network settings but still same problem.
RajKumarGirdhar
Fanfold Paper
Posts: 8
Registered: ‎12-24-2017
Location: IN
Views: 11,067
Message 9 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

Go to settings>backup and reset>factory data reset... After restore hope ur prob will be solved.

Anupam8
Blue Screen Again
Posts: 3
Registered: ‎01-28-2018
Location: IN
Views: 10,816
Message 10 of 19

Re: LENOVO k8 Plus(XT1902-2) Dual sim default Voice call selection not working

I have selected Jio 4g for voice call in sim preference option, but when i am going to call someone that time again it is asking to chose a sim. Please help me to fix this problem. I restarted my phone and tried again, but its not working.  

 

Admin note; post merged in, subject edited.

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