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Lenovo PhonesK8 [XT1902] Smartphones
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2 Posts

10-09-2018

India

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Re: K8 note restarting repeatedly after oreo update

2019-02-01, 0:59 AM

What if it again keep on restarting?

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9 Posts

01-02-2019

India

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Re: K8 note restarting repeatedly after oreo update

2019-02-01, 5:40 AM

Hi PrateekURF,

 

It will keep on restarting only and Service center will tell you the motherboard of the mobile got damaged and need to replace and the cost of that motherboard replacement will be Rs. 13500/-. And if you want to buy new one you can buy the same at Rs. 9000/-.

 

Regards,

 

Ashishkumar Teli

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9 Posts

08-30-2017

India

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  • Message 253 of 619

Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-03, 16:06 PM

I have the same issue with my lenovo k8 note.

After updating to oreo it was working fine till 7 days ago.

Then I faced this issue that device is restarting every minute.

I can see only lenovo logo and then again device restarts.

This issue started when I plugged in my device into charging. It was heated as I was in sunlight before charging my phone.

 

I took my device to lenovo service center, what they people told me is your device's motherboard is damaged and It will cost Rs 17500 to repair.

This is absolutely rubbish.

The phone I bought in Rs.14000 and they are telling me to repair the phone I have to pay Rs.17500.

 

I asked them if there is any other solution, they said no they don't.

I really lost the trust of lenovo brand.

I have just used device 1 year and 6 months.

I didn't had any issue with deivce before.

Now just once device has issue and its completely useless. They told me to buy new one. 

New mobile is costing now only Rs.9000.

 

I will never buy Lenovo or motorola phones in future for me or my family.

 

 

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68 Posts

11-28-2018

United States of America

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Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-03, 16:12 PM

Why don't you just go to  the service center and reinstall android nougat?

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7 Posts

04-06-2018

India

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  • Message 255 of 619

Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-04, 6:55 AM

Everyday there is couple posts about this issue still any lenovo official not give any permanent solution. They just told you to reset and then ignore whole conversation.... This is not a small issue like poor camera quality or other that we can live with it. Authorized services center's guy told me that this is software bug that damage your phone's motherboard and lot of user facing this issue still lenovo is not providing any official statement about this that this software bug or poor hardware. So lenovo agents

please provide some information......

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68 Posts

11-28-2018

United States of America

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Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-04, 7:00 AM

Just reinstall  android nougat

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7 Posts

04-06-2018

India

9 Signins

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  • Message 257 of 619

Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-04, 11:35 AM

I think this is not possible.... If it is then please provide the process steps

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68 Posts

11-28-2018

United States of America

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Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-04, 12:38 PM

Take it to a service center and reinstall android nougat

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2 Posts

08-28-2017

India

13 Signins

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  • Message 259 of 619

Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-15, 13:21 PM
Service center told me changing motherboard is the only solution and it will cost 14.5K. (I bought the phone for 14K).
Lenovo is a complete joke. Not buying any products from Lenovo henceforth.
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68 Posts

11-28-2018

United States of America

325 Signins

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  • Posts: 68
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  • Message 260 of 619

Re: Lenovo K8 Note is into boot-loop.Restarting automatically without any command.

2019-02-15, 14:02 PM

Let me tell you something although lenovo has screwed up in the  android Oreo updates they tried their best so you really  cant blame them and  on top of that all of you guys had been waiting for lenovo to release android Oreo on these k series devices and  what they're saying is true clearing cache partition or factory data reset is the only option to fix it and second you shouldn't have wasted your money just to replace the motherboard cause sometimes the new motherboard can have faults in one of the parts so it's best if you buy a new phone instead and any phone company would give clear cache partition or factory data reset or some other solution so it's not worth blaming them.

 

 

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