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Lenovo PhonesK8 [XT1902] Smartphones
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6 Posts

05-07-2019

India

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Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-07, 11:16 AM

My phone suddenly started rebooting again and again.

Can you please help how to fix this and also how I can take the data backup from phone.

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6 Posts

03-20-2017

India

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Re: K8 note restarting repeatedly after oreo update

2019-05-07, 17:53 PM

I have done all the things which you have mentioned.But my problem not yet solved. Contacted customer care centre they told that you need to change the mother board where it cost 11000 even the mobile will come in the same price. Can you please help us like what to do.

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1 Posts

05-08-2019

India

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Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-08, 17:39 PM

Hi I am also facing the same issue of auto restart/reboot continuously for last 2 days of my Lenovo K8Note.  Please suggest what needs to be done to fix this problem.  

 

Regards

TNS

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16 Posts

10-01-2017

India

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Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-09, 3:33 AM

did you updated your device with latest update

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9 Posts

05-24-2018

Saudi Arabia

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Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-09, 6:56 AM

I was running at the latest update last march 5, 2019 and yet, still experiencing bootloop everyday. It doesn't matter what time of the day it is, its just rebooting all of a sudden.sometimes when i am at call, sometimes when i am surfing or playing. Just cant figure out what went wrong. I think the best remedy is still relied on the developer. As long as they didnt make it right and perfect as it was when it is in nougat os. We cannot do anything bout it. 

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3 Posts

05-10-2019

India

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  • Message 366 of 619

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-10, 18:06 PM

Dear Team

 

My Lenovo K8 plus is automatically rebooting for the last 10 days. I believe this is because of the Oreo update. The service centre guy fixed the issue and said that the issue has been resolved

However, the problem still continues. The service centre guy said that nothing more can be done and that my phone has become technically obsolete.

Please help me to resolve the issue 

 

Thanks

Indhu Priyadharshini R

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3 Posts

05-10-2019

India

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  • Message 367 of 619

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-10, 18:08 PM

Dear Team

 

My Lenovo K8 plus is automatically rebooting for the last 10 days. I believe this is because of the Oreo update. The service centre guy fixed the issue and said that the issue has been resolved

However, the problem still continues. The service centre guy said that nothing more can be done and that my phone has become technically obsolete.

Please help me to resolve the issue 

 

Thanks

Indhu Priyadharshini R

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44 Posts

09-13-2017

India

119 Signins

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Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-11, 14:36 PM

Boot loop issue is a hardware issue and not a software issue. Bootloop issue is caused due to failure in the motherboard parts becomes loose due to fall or even may be due to overheating or water damage. There is NO solution for fixing boot loop. The only solution is buying a fresh mobile.

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2 Posts

05-11-2019

India

5 Signins

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  • Message 369 of 619

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-11, 20:20 PM

Hi,

 

I was facing the same issue since last 20 days. My phone used to hang and restart in loop around 8-9 times.

I did factory reset twice but this still did not resolve the issue.

Today I took the phone to the authorized service center and I was told that there are 20% chances that your phone will be fine after doing a software update and 1% chance that your phone might not work at all after this. If nothing works then there is a problem with the mother board and it will be replaced at INR 12000. Just to tell you I bought this piece of crap at INR 13000 only. 

Now as the service center people handed me the phone it haged again and the same loop of restarting started again. 

 

So the conclusion was that I was asked to buy a new phone since my mother board has gone wrong naf there was no point replacing it. AND "many" people are facing such an issue.

NOW PLEASE TELL ME IF MULTIPLE PEOPLE ARE FACING SUCH AN ISSUE THEN WHY THE HELL IS THE COMPANY NOT DOING ANYTHING TO CORRECT THIS. WHY ARE WE GIVEN FAULTY PHONES. I USED TO THINK LENOVO IS BETTER THAN OTHER BUDGET PHONE COMPANIES BUT NO IT IS WORST AND THE MOST HORRIBLE COMPANY. 

I HAD BOUGHT 3 LENOVO PHONES AND ALL THREE ARE THE SAME.

 

I AM VERY DISAPPOINTED BY THIS AND WOULD RECOMMEND EVERYONE NOT TO BUY THIS COMPANY'S PHONE AT ANY COST.

GO FOR REDMI, GO FOR SAMSUNG OR EVEN GO FOR OPPO, VIVO. BUT PLEASE DONT BUY LENOVO

 

 

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2 Posts

05-13-2019

India

9 Signins

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  • Message 370 of 619

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

2019-05-13, 13:27 PM

I am facing the auto-restart/boot loop issue in my Lenovo k8 note

 

 

I have bought my Lenovo k8 note on 0ctober 12th 2017

 

from the past 5 days, my phone has been auto-restarting and hanging automatically

 

 

I tried :

1.hard  resetting(didn't work as the issue continued after)

2.tried drying up the battery to zero and charging fully up to 100(still didn't work)

 

 

3.i didn't give to repair(my warranty period is over and I can't pay bills now)

4.there is no physical damage to my phone

 

why is this happening ? and I noticed many have this issue with Lenovo k8 note..!!!

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