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Akshay1703
What's DOS?
Posts: 1
Registered: ‎05-20-2019
Location: IN
Views: 496
Message 361 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Hi ,

 

My phone is getting restarted automatically, i got an patch update on Mar 5, from that day my phone is getting hanged and restarted automatically. Once i updated to Oreo, its behaving wierd .I tried hard restting my phone many times but no use. Please let know what might be the issue .

 

Build Number OMB27.43-70.

Indhu85
Blue Screen Again
Posts: 3
Registered: ‎05-10-2019
Location: IN
Views: 475
Message 362 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Precisely. I too have the same issue. Took my mobile to another service center. They said that the mother board needs to be replaced at my own cost as the warranty period is over.

I really don’t understand why is Lenovo doing NOTHING ABOUT IT.

Its high time they came out with a workaround to solve the issue

 

Indhu 

lenovo_k8_note
Paper Tape
Posts: 2
Registered: ‎10-30-2017
Location: IN
Views: 463
Message 363 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

In past 3 days my lenovo k8 note device is often boot looping.In last 3-2 months my device was automatically booted 3-2 times/day itself. Initially i thought that it was an software issue, then i was recived an software update in 20 days ago. i hoped that the software update solved my device problem but not I'm now hopless, please give an update to resolve this issuse ASAP. coz i am soo diapointed to this issuse so please help me to resolve this issue. #LenovoTeam

Senior MotoAgent
Senior MotoAgent
Posts: 5,752
Registered: ‎12-04-2017
Location: IN
Views: 418
Message 364 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Hi All,

 

Thank you for your inputs, may I know if you have tried to test your device in Safe Mode? If yes, does that makes any difference? If this did not help, then the next option would be to perform Factory Data Reset without restoring any apps and start your device fresh to see if that helps. Please make sure to take a full backup of your device before you proceed. 

 

If this did not help, then the next logical option would be Repair/Replacement. Please send your device to the nearest service center for further investigation & assistance.

 

Note: I am marking this post as solved, so it's easy to locate!

 

Regards,

Swaraj

Lenovo Support

SandeepKumar3
Paper Tape
Posts: 6
Registered: ‎05-07-2019
Location: IN
Views: 336
Message 365 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Saturday evening I got a call from Lenovo support and they were saying that they will give 20% more discount from what service center quoted i.e Rs8000/- that is now motherboard cost will be Rs 6400/-. I told them that this is your phone and patch fault so I will not bear this money. 

 

 

Moderator comment: Post edited to conform with the Community Rules. No campaigning/incitement to campaign. Fair warning.

Saisumanth
Blue Screen Again
Posts: 14
Registered: ‎10-01-2017
Location: IN
Views: 298
Message 366 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

lenovo is saying no campaign here so we will campaign in whats app group so friends please join the group via link provided below let we discuss and meet and go to consumer court and sign the petition

 

https://chat.whatsapp.com/BWxVHiI9ZL6K76eqBcek6x

 

please join the whatsapp group before they delete my post hurry up guys lets discuss in group

Highlighted
mngopal2012
Paper Tape
Posts: 2
Registered: ‎05-30-2019
Location: IN
Views: 254
Message 367 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

K8 note Venom My mobile also continues rebooting i was restart my moble with safe mode but its continues its shows device OTP broken i bring my mobile to service center they are said my mobile board is bending so its happen im checked but its under warrenty.

KumaranN
Fanfold Paper
Posts: 4
Registered: ‎05-30-2019
Location: IN
Views: 250
Message 368 of 419

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Hello,
My Lenovo K8 Note is getting restarted for every minute right from 30th May afternoon.
I tried rebooting in Safe mode still it reboots. It just be active for max 5 to 10 seconds and then gets rebooted.
Please note my mobile IMEI number -
x

x
Ofcourse I use Lenovo supplied charger.
Please let me know how to proceed further to fix this issue.

 

 

Moderator comment: IMEI number(s) removed to protect member from mischief.

RockstarAk
What's DOS?
Posts: 2
Registered: ‎05-31-2019
Location: IN
Views: 728
Message 369 of 419

Auto Restart problem on Lenovo K8 note

The phone keeps on restating again and again if not in use. 

Need help

Senior MotoAgent
Senior MotoAgent
Posts: 5,752
Registered: ‎12-04-2017
Location: IN
Views: 627
Message 370 of 419

Re: Auto Restart problem on Lenovo K8 note


@RockstarAk wrote:

The phone keeps on restating again and again if not in use. 

Need help


`Hi RockstarAk,

 

Sorry to learn about that. Can we quickly test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up " Power off" key until the Safe Mode instructions pop up. Reboot your device to get back to the 'Normal Mode'.

 

Regards,

Swaraj

Motorola Support

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