05-20-2019 06:06 AM - edited 05-20-2019 06:08 AM
My phone is getting restarted automatically, i got an patch update on Mar 5, from that day my phone is getting hanged and restarted automatically. Once i updated to Oreo, its behaving wierd .I tried hard restting my phone many times but no use. Please let know what might be the issue .
Build Number OMB27.43-70.
05-20-2019 09:34 AM
Precisely. I too have the same issue. Took my mobile to another service center. They said that the mother board needs to be replaced at my own cost as the warranty period is over.
I really don’t understand why is Lenovo doing NOTHING ABOUT IT.
Its high time they came out with a workaround to solve the issue
05-20-2019 12:29 PM
In past 3 days my lenovo k8 note device is often boot looping.In last 3-2 months my device was automatically booted 3-2 times/day itself. Initially i thought that it was an software issue, then i was recived an software update in 20 days ago. i hoped that the software update solved my device problem but not I'm now hopless, please give an update to resolve this issuse ASAP. coz i am soo diapointed to this issuse so please help me to resolve this issue. #LenovoTeam
05-22-2019 01:34 AM
Thank you for your inputs, may I know if you have tried to test your device in Safe Mode? If yes, does that makes any difference? If this did not help, then the next option would be to perform Factory Data Reset without restoring any apps and start your device fresh to see if that helps. Please make sure to take a full backup of your device before you proceed.
If this did not help, then the next logical option would be Repair/Replacement. Please send your device to the nearest service center for further investigation & assistance.
Note: I am marking this post as solved, so it's easy to locate!
05-26-2019 11:13 PM - last edited on 05-28-2019 09:24 AM by NateS
Saturday evening I got a call from Lenovo support and they were saying that they will give 20% more discount from what service center quoted i.e Rs8000/- that is now motherboard cost will be Rs 6400/-. I told them that this is your phone and patch fault so I will not bear this money.
Moderator comment: Post edited to conform with the Community Rules. No campaigning/incitement to campaign. Fair warning.
05-28-2019 09:48 AM - edited 05-28-2019 09:58 AM
lenovo is saying no campaign here so we will campaign in whats app group so friends please join the group via link provided below let we discuss and meet and go to consumer court and sign the petition
please join the whatsapp group before they delete my post hurry up guys lets discuss in group
05-30-2019 03:21 AM
K8 note Venom My mobile also continues rebooting i was restart my moble with safe mode but its continues its shows device OTP broken i bring my mobile to service center they are said my mobile board is bending so its happen im checked but its under warrenty.
05-30-2019 06:08 AM - last edited on 05-31-2019 06:42 PM by NateS
My Lenovo K8 Note is getting restarted for every minute right from 30th May afternoon.
I tried rebooting in Safe mode still it reboots. It just be active for max 5 to 10 seconds and then gets rebooted.
Please note my mobile IMEI number -
Ofcourse I use Lenovo supplied charger.
Please let me know how to proceed further to fix this issue.
Moderator comment: IMEI number(s) removed to protect member from mischief.
06-03-2019 12:41 AM
The phone keeps on restating again and again if not in use.
Sorry to learn about that. Can we quickly test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up " Power off" key until the Safe Mode instructions pop up. Reboot your device to get back to the 'Normal Mode'.