04-19-2019 02:15 AM
I had this same issue in the morning . I think it has started duo to last update . Tried by going into safe mode no help . I have just sent to service station let us see.
04-19-2019 08:58 AM
My device is also not working from last 2 days it is showing only logo and restarting continously recovery and safe mode not working as it keep on continously restarting
04-23-2019 05:26 AM
My lenovo k8 note also getting hang and auto restarting itself. It started after the update recently in april 2019, thanks lenovo for this. This will be my 1st and last lenovo phone. I went in the service centre in ghatkopar, they are just there fot looting us, 1st said software issue which will cost 450, dn battry issue dn after cheking motherboard issue. Which will cost 80%of acutal cost of cell, after this crap update all this started, please resolve this asap with a new update for all. You are loosing plenty of customers who are the owners of k8 note. I got formatted at service center, did my self too. No good. All effort at vain. Mine i purchased September 2017. Very much disappointed by lenovo.
04-23-2019 05:34 AM
I have done everything according to your steps still facing same issue it hangs for some seconds the auto restarts, it all started after the update in april 2019. Please fix this asap by talking with your team n higher authorities , everyone phones are kind of useless now, the silly update made it, please do something good and helpful to resolve this asap
04-27-2019 06:48 AM
My Lenovo K8 Note is now just a brick. I faced this bootloop and auto restart issue first on last week of March, 2019 (I don't remeber the exact date). I bought this on the very first sale of AMAZON. And see what I have got!!
As the phone is out of warranty and the Lenovo service center is too far from my residence, I visited a local shop. They reinstalled the software. Now the phone can successfully boot but the freezing and auto-restart problem were still there. Then I visited another shop and they have tried for 1 week to repair this device. But they also can't do anything and suggested me to change the MOTHER-BOARD. So as we all know, the price of a motherboard is equal to a brand new device, I didn't try that. Now it is just as useless as the Lenovo mobile brand.
To the Lenovo-Moto agent, just don't copy-paste the texts. Let me tell you, I have tried every single troubleshoot methods. Also tried changing the battery, but none of these helps.
So, the lifetime of this Rs. 12,999/- device is hardly 1 year and 7 months!!! The CPU reaches 100% now and then and phone hardly stays on for 30sec-1 min and then freezes and the bootloop start. Sometime it suceesfully reaches the home screen and then again this cycle continues.
04-27-2019 07:06 AM
How the Lenovo K8 Note was developed-
1. Add a brand new deca core processor....... (but but it's a power hungry 20 nm processor....!! Dosen't matter at all.... It's deca core!!!!)
2. Add dual rear camera.... (and don't give the best update for the bokeh to work perfectly!!)
3. Add a big battery with fast charging.........(But but heating issue will be there.... Dosen't matter at all.... It's fast charging)
4. Add a useless key...name that as Music Key...
5. Use stock android...... (The only Good thing!!)
6. Use some tags like--- "KILLER"
.............Your device is ready............ Just launch it............ Success....
As every single device is facing the same issue... the fault lies within the device itself......!!! Accept this fact Lenovo!!!!! Don't just assemble and launch a product!!!!
04-27-2019 12:31 PM
Lenovo K8 Note - Auto Restart issue/Boot Loop its so unknowing is there any solution or should through it away. because the services provided by lenevo is not good at all, so anyone can give some solution. plz
04-28-2019 02:16 AM
I even tried the factory reset option but still its automatically restart some time i can access phone for 2-3 minutes but sudden it get hangs and again restart the phone.