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Grace05
What's DOS?
Posts: 1
Registered: ‎07-07-2019
Location: PH
Views: 585
Message 411 of 512

K8 note keeps on rebooting

What should i do? My k8 note keeps on rebooting when Im not using it. It started happening last month (june 2019)

Guru
Posts: 2,135
Registered: ‎05-24-2016
Location: IN
Views: 571
Message 412 of 512

Re: K8 note keeps on rebooting


@Grace05 wrote:

What should i do? My k8 note keeps on rebooting when Im not using it. It started happening last month (june 2019)


Hey,

First of all, backup your data and contacts. And reset your phone. Their are many detailed threads about the same issue. You can search and refer them.

Regards,
Amal

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rkr90
Paper Tape
Posts: 3
Registered: ‎07-09-2019
Location: IN
Views: 501
Message 413 of 512

Re: K8 note keeps on rebooting

Already reset my phone still phone is rebooting

If possible anyone can share a thread/link.

Senior MotoAgent
Senior MotoAgent
Posts: 7,085
Registered: ‎03-05-2018
Location: US
Views: 467
Message 414 of 512

Re: K8 note keeps on rebooting

Hi rkr90,

 

You can try recovering your device using the LMSA tool. Here are the link & link. Please note, we can't guarantee that the tool will fix the reboot. Possible a hardware failure. We recommend sending the phone for repair in that case. 

 

Best regards,
Rich
Motorola-Lenovo Support



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HadawalePravin
Paper Tape
Posts: 2
Registered: ‎07-13-2019
Location: IN
Views: 445
Message 415 of 512

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Hi There..

 

My Lenovo K8 Note mobile is continuously getting auto rebooted every minute since last week. Could someone please help resolve this issue?

 

Thanks,

Pravin

Lenovo331
What's DOS?
Posts: 1
Registered: ‎07-13-2019
Location: IN
Views: 399
Message 416 of 512

Re: Auto Restart problem on Lenovo K8 note

It's not a software issue at all. These service agents are trying to make us fools. I have the same issue with my mobile,so I went to the Lenovo service after 1 day of keen scrutiny they replied it as a motherboard problem "buy a new mobile" .my warranty expired just month back and this mobile is not even standing for 10 min I asked about the cost of motherboard they replied it as 10000 INR so don't believe these so called Motorola senior agents. Our will wreck after the expiry of warranty. If you have your warranty better go to service center and get it repaired or else replace the phone with a new one when you time

Thank you 

rkr90
Paper Tape
Posts: 3
Registered: ‎07-09-2019
Location: IN
Views: 397
Message 417 of 512

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Lenovo K8 Note - Auto Restart issue  

IMEI No. - 864510030430824 / 864510030503547

Started noticing the issue 10 days back (working fine and suddenly restart problem started)

Already factory reset my phone also tried to rescue by lsma.

No I haven't submitted my phone for repair yet.

No physical/Liquid damage on my phone.

rkr90
Paper Tape
Posts: 3
Registered: ‎07-09-2019
Location: IN
Views: 370
Message 418 of 512

Re: K8 note keeps on rebooting

tried recovering from lmsa tool but no solution same restarting problem

 

Guptask333
Blue Screen Again
Posts: 2
Registered: ‎05-02-2018
Location: IN
Views: 369
Message 419 of 512

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

Hi,
I have the same issue with my Lenovo K8 note since 15 Jul 19.
I made a hard reset but the issue not solved.
Plz suggest any help.
I have not submotted device for repair. There is no any physical damage to the mobile.
Pp123
Blue Screen Again
Posts: 1
Registered: ‎07-19-2019
Location: IN
Views: 299
Message 420 of 512

Re: Lenovo K8 Note - Auto Restart issue/Boot Loop

IMEI NUMBER 864510030823333

 

Lenovo k8 note started auto rebooting.it remains on for 1min and then again switch off.I tried with safe mode also but still same problem.I visited customer care centre they told me that it is having motherboard problem.How mobile will work for 10min if motherboard is having problem.I can give IMEI  of three more k8 note  of my frds with same problem .

We paid 14k and now after 1 year if such things happening then it is customer big loss for choosing lenovo .

 

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