10-03-2019 11:54 PM
Dear Team Lenovo,
Same issue observed in my lenovo k8 note and there are many other persons at service center with same issue.This is a manufacturing technical fault and you need to rectify the same
10-04-2019 02:05 AM
10-05-2019 07:29 AM
I seperate the motherboard with camera and all other connected cable to it. Also remove the all metal sheet above the IC . Then took the mother board to local repair shop and as per a YouTube video shared by some person heated the flash IC as stated by the YOUTUBER and then the restart issue which was going on every minute was reduce to 3 times a day. This was very helpful for me because I want purchase a new mobile because of this and there was able to exchange the mobile at a price 3200. Thus saving at least this amount as the verification guy was not able to detect any fault in my Lenovo phone and hence got the new phone in exchange. If I have heated more I think the issue would have resolved permanently but I prefer to buy a new mobile in exchange to get a exchange value 3200rs atleast.
10-28-2019 11:49 PM
I have a Lenovo k8 note which I purchased 2 years ago. I have been facing the issue of restart since 10 of October (almost 3 weeks).
I have reset the phone but nothing happened. I have visited the service center 2-3 times and they haven't been able to do anything and after visiting them the problem is much worse. There is no physical or water damage in my phone.
11-01-2019 08:41 AM
Hi, I'm having similar issue since the 22nd of October, have factory reset the phone which worked well for two days and again the restart issue has started, the phone only restarts in stand-by (screen lock) state.