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5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 421 of 470

Re: Battery issue

2019-01-07, 17:14 PM

Hi Alok34,

 

Your particular usage will affect how long you can go before recharging your battery. Navigating, playing games, surfing the Web, making calls and texting all use energy. You can install and use a wide variety of applications on your device, and each application has its own characteristics. You can visit this link for some tips to extend the battery life of your phone: https://support.lenovo.com/us/en/troubleshoot/lpt000709

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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5418 Posts

07-12-2014

United States of America

925 Signins

79600 Page Views

  • Posts: 5418
  • Registered: ‎07-12-2014
  • Location: United States of America
  • Views: 79600
  • Message 422 of 470

Re: Battery Draining too Fast after Update

2019-01-09, 16:03 PM

Hi Naresh437,

 

Your particular usage will affect how long you can go before recharging your battery. Navigating, playing games, surfing the Web, making calls and texting all use energy. You can install and use a wide variety of applications on your device, and each application has its own characteristics. You can visit this link for some tips to extend the battery life of your phone: https://support.lenovo.com/us/en/troubleshoot/lpt000709

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Reply
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93 Posts

09-07-2017

India

456 Signins

4224 Page Views

  • Posts: 93
  • Registered: ‎09-07-2017
  • Location: India
  • Views: 4224
  • Message 423 of 470

Re: Battery Draining too Fast after Update

2019-01-09, 17:34 PM

Dear Lenovo/Moto agents,

 

Will you please share your opinion on one humble query?

 

How you yourself get such enthusiasm and motivation for suggesting same kind of thing to everyone every day? You know it better than us (Lenovo K8 series customers) that everything you are suggesting is vague, as the real problem is the faulty update given by the company.

 

Do you not get bored and frustrated in telling lies every day? You call yourself as no-one of Lenovo/Moto Company, then what is your point of interest?

 

P.S.: I know definitely anyone of you will certainly delete this post showing the clause of community rules violation. But please write something as answer if you have any guts...

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2 Posts

01-11-2019

India

2 Signins

34 Page Views

  • Posts: 2
  • Registered: ‎01-11-2019
  • Location: India
  • Views: 34
  • Message 424 of 470

Regarding motherboard heating issue and battery on the K8 Note

2019-01-11, 0:51 AM

K8 note is getting heated up while playing pubg even having 4 gb ram and deca processor pls send an update for heating issue

 

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 425 of 470

Re: Regarding motherboard heating issue and battery on the K8 Note

2019-01-11, 8:21 AM

 wrote:

K8 note is getting heated up while playing pubg even having 4 gb ram and deca processor pls send an update for heating issue

 


Hi Someone242001,

 

Thanks for posting, please be informed that —It is normal for the phone to heat up as it takes full advantage of its CPU (e.g. Games, Movies, Music, Phone calls). This will cause your device to feel hot.

Even if you are not using the phone, there are applications that are still running in the background that may contribute to the phone's rising temperature. Even a weak signal can make your phone much warmer, even without using it.
Here are tips for Managing and Understanding a Warm or hot phone: lnv.gy/2iG3fe3 (This is not K8 Note, but shares the same information) Hope this helps!

Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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8 Posts

01-14-2019

India

13 Signins

231 Page Views

  • Posts: 8
  • Registered: ‎01-14-2019
  • Location: India
  • Views: 231
  • Message 426 of 470

When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 1:21 AM
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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 427 of 470

Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 8:47 AM

Hi Rb353554,

 

Thank you for writing to us, sorry you are having trouble with the Battery issue—we would like to know more to better assist you. Could you help us with the screenshot of the 'Battery Graph' under 'Settings'? We would like to take a look. 

 

Also, please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the trouble? This will help us investigate.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943


Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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8 Posts

01-14-2019

India

13 Signins

231 Page Views

  • Posts: 8
  • Registered: ‎01-14-2019
  • Location: India
  • Views: 231
  • Message 428 of 470

Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 9:43 AM
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8 Posts

01-14-2019

India

13 Signins

231 Page Views

  • Posts: 8
  • Registered: ‎01-14-2019
  • Location: India
  • Views: 231
  • Message 429 of 470

Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 9:44 AM

Here are my battery stats screenshots

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8 Posts

01-14-2019

India

13 Signins

231 Page Views

  • Posts: 8
  • Registered: ‎01-14-2019
  • Location: India
  • Views: 231
  • Message 430 of 470

Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 9:47 AM
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