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Lenovo PhonesK8 [XT1902] Smartphones
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8 Posts

01-14-2019

India

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Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-15, 9:51 AM

If any other detail is needed please ask me I will be happy to provide

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5996 Posts

12-04-2017

India

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Re: When will we get update for K8 Note battery still below average in fact Half.

2019-01-16, 9:30 AM

Hi Rb353554,

 

Thank you for sharing us the screenshot, looking at your screenshot I do not see Battery issue. Just to better understand—what is the average battery life you are getting on your device? As looking at your reports it is good and improving.

 

However, here are a few steps to prevent and accelerate your device Battery performance. Hope this helps! 

 

Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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2 Posts

08-25-2018

India

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  • Message 433 of 470

Battery life is very poor in K8 note

2019-01-24, 11:15 AM

My phone's battery life lasts for just about 3.5hrs of screen time. Need inputs on how to diagnose what the problem could be. Would the battery itself require replacement? It is just 1 year old

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1 Posts

01-25-2019

India

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  • Message 434 of 470

Battery draining

2019-01-25, 7:40 AM

I have purchased lenovo k8  note mobile in Feb 2018 after getting Oreo update I am facing a serious problem of battery draining. How can I resolve this issue ? Whether there is any chances of resolving this problem by uninstalling the oreo update ? 

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3 Posts

01-26-2019

United Arab Emirates

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  • Message 435 of 470

Lenovo K 8 note battery drain vrey quickly

2019-01-26, 6:41 AM

 I bought Lenovo K8 Note two months ago. It's battery drain very quickly even when data or wifi not connected.

 

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5996 Posts

12-04-2017

India

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Re: Lenovo K 8 note battery drain vrey quickly

2019-01-28, 11:34 AM

 wrote:

 I bought Lenovo K8 Note two months ago. It's battery drain very quickly even when data or wifi not connected.

 


Hi waqasabbasi79,

 

Thanks for reporting here, we would like to know more about this? May I know from when are you facing this issue? Can you test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up " Power off" key until the Safe Mode instructions pop up. Reboot your device to get back to the 'Normal Mode'.

 

Let us know how it goes?


Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5996 Posts

12-04-2017

India

1170 Signins

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  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 437 of 470

Re: Battery draining

2019-01-28, 16:41 PM

 wrote:

I have purchased lenovo k8  note mobile in Feb 2018 after getting Oreo update I am facing a serious problem of battery draining. How can I resolve this issue ? Whether there is any chances of resolving this problem by uninstalling the oreo update ? 


Hi Rakesh48638,

 

Thanks for reporting, sorry you are having a Battery drain issue. We would like to look into this, could you help us with the screenshot of the 'Battery Graph' under Settings. Also, please make sure to remove any apps you are not using which might be consuming Battery in the background.

 

Here are a few tips on how to improve your device Battery perfomance. Hope this helps!

 

Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5 Posts

01-30-2019

India

7 Signins

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  • Message 438 of 470

Battery drops from 80% to 0%

2019-01-30, 10:38 AM

After unplug of my charger from my phone LENOVO K8 NOTE the battery is draining too fast....once it has reached below 80% it then drains rapidly to 50% and finally after 50% it directly show my batter percentage to 0%.....Anyone please help me solve my issue.....

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 439 of 470

Re: Battery drops from 80% to 0%

2019-01-30, 13:00 PM

 wrote:

After unplug of my charger from my phone LENOVO K8 NOTE the battery is draining too fast....once it has reached below 80% it then drains rapidly to 50% and finally after 50% it directly show my batter percentage to 0%.....Anyone please help me solve my issue.....


Hi SreeManojPrudhv,

 

Thank you for writing to us, sorry you are having Battery issue on your device. We would like to know more—may I know from when are you facing this issue? What all steps have you already tried to resolve this so that we do not duplicate.

 

Can we try a few steps below:

 

  • Have your device fully discharged, connect to the power source and let it charge till 100%. Leave it for another few extra hours.
  • Try charging with different Charger/Cable to see if that makes any difference?
  • Make sure to remove any third party backgrounds apps that you are not using, this will help you improve the device Battery performance overall.
  • Force reboot your device every 24 hours before charging and make sure to charge fully. Repete this for a week. Let us know if you see any progress.
  • Please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. 

    If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
  • Here are tips to 'extend Battery life'. Hope this helps!

Regards,

Swaraj

Lenovo Support

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5 Posts

01-30-2019

India

7 Signins

190 Page Views

  • Posts: 5
  • Registered: ‎01-30-2019
  • Location: India
  • Views: 190
  • Message 440 of 470

Re: Battery drops from 80% to 0%

2019-01-30, 13:13 PM

Tq for replying me Mr.Swaraj.....I have been facing this issue from 2 weeks.....I have tried different ways to get my problem solved like try charging with other USB cables,continuously charge it upto 100% and then using,restart my phone....etc........I even tried by doing factory data reset......but still I am unable to resolve my problem.......could you please help me so long my issue.......

Thanking You 

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