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5996 Posts

12-04-2017

India

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  • Message 461 of 470

Re: Battery

2019-03-28, 7:54 AM

 wrote:

Battery is not charge in turbo charge but It take more than 5 hours to charge in other charge even from 50 to 97%


Hi Ganool & Hariharan016,

 

Thanks for reporting, may I know from when are you facing this delay in Charge? It is possible that the Charger/Cable would be bad. Have you guys tried charging with another Turbocharger if available? 

 

Generally, a normal Charger might take a longer time to the charger then the Turbo Charger.

 

Let us know how it goes?

 

Best regards,

Swaraj

Lenovo Support

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7 Posts

10-29-2017

India

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  • Message 462 of 470

Re: Battery

2019-03-28, 7:58 AM

I have just brought new turbo charger from Moto website. I have facing same thing infact it take less time for normal charger then turbo charger

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 463 of 470

Lenovo K8 Note - Battery drain issue

2019-03-28, 8:09 AM

 wrote:

I have just brought new turbo charger from Moto website. I have facing same thing infact it take less time for normal charger then turbo charger


That's odd, sounds more like a hardware issue at this point. Let us have your device sent to the nearest Service Center and have them diagnosed for further assistance.

 

We have sent you a Private message, please check and revert us back. Let us know if you have any questions?

 

Best regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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1 Posts

10-22-2017

India

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Re: Lenovo K8 Note - Battery drain issue

2019-04-15, 12:17 PM
Sir after March 5 security update the phone battery goes down very fast and it takes much more time to charge that it used to take 2.5 hours to 5 hours now
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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 465 of 470

Re: Lenovo K8 Note - Battery drain issue

2019-04-16, 8:54 AM

 wrote:
Sir after March 5 security update the phone battery goes down very fast and it takes much more time to charge that it used to take 2.5 hours to 5 hours now

Sorry to hear about that, please perform Factory Data Reset without restoring any apps and observe for a few days. This should enhance device battery performance. If this did not help, you can try changing the Charger/Cable to see if that makes any difference?

 

Regards,
Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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1 Posts

08-10-2017

India

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Re: Lenovo K8 Note - Battery drain issue

2019-04-26, 12:53 PM

My Lenovo K8 not Phone Battery gets drained quickly. I observed this after my phone got updated with android version 8.0.0.

Can you please resolve this issue

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2 Posts

05-01-2019

United States of America

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Re: Lenovo K8 Note - Battery drain issue

2019-05-01, 13:47 PM

My lenovo K8 was working fine until I hard reset the device. After hard reseting I noticed that the battery starts to drain very quickly.

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1 Posts

05-02-2019

India

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  • Message 468 of 470

Re: Lenovo K8 Note - Battery drain issue

2019-05-02, 18:37 PM

My lenovo k8 note started boot loop 15dys ago, then i done hard reset to solve it.. After that my phone is showing "battery care stopped working" .n goes again in boot loop.. What will b the solution?

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44 Posts

11-11-2017

India

254 Signins

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  • Message 469 of 470

Re: Lenovo K8 Note - Battery drain issue

2019-07-21, 11:56 AM

Hello sir., My Lenovo k8 note battery drain quickly and charging time is 3 to 4 hours but charge backup time is 4to 5 hours of screen usage please fix the software based issue..

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