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2 Posts

01-29-2021

India

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Lenovo K8 Note Sim 2 Slot not showing Sim

2021-01-29, 11:53 AM

I have Lenovo K8 Note Phone. I have an issue with Sim 2 slot. I have Jio and Vodafone. My Jio is in Sim slot 1 and Vodafone in Sim slot 2. 

 

Vodafone was working fine, but for the past 15 days, I have an issue with Sim Slot 2 ( Vodafone) which is not showing a sim card and having a network issue. 

 

I have visited Vodafone Store, and there is no problem from their end, as the same (Vodafone) Sim is working in Sim Slot 1 of my phone.

 

Kindly reply with a solution for this issue/error.

 

Regards,

Ravi

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13338 Posts

03-05-2018

United States of America

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  • Message 2 of 4

Re:Lenovo K8 Note Sim 2 Slot not showing Sim

2021-02-01, 14:45 PM

Hi Ravi,

 

Have you tried a different SIM card to SIM slot 2? Please let me know if you there's a signal. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

01-29-2021

India

4 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎01-29-2021
  • Location: India
  • Views: 20
  • Message 3 of 4

Re:Lenovo K8 Note Sim 2 Slot not showing Sim

2021-02-03, 17:12 PM

Hii Agent Rich,

Yes, I did try different SIM in Sim Slot 2. But I didn't get any signal.

Please advise any solution.

Regards,

Ravi

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13338 Posts

03-05-2018

United States of America

1269 Signins

172355 Page Views

  • Posts: 13338
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 172355
  • Message 4 of 4

Re:Lenovo K8 Note Sim 2 Slot not showing Sim

2021-02-03, 21:10 PM

Hi Ravi,

 

It's possible there's failure with the SIM slot reader. I would suggest doing full factory data reset without restore. Just back up important files/apps so you won't lose them. 

 

Settings > Factory Data Reset

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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