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473 Posts

08-28-2017

Philippines

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Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-01-19, 15:42 PM

wrote:

Suddenly the charger stopped working. I checked the plug point to the mobile connector but everything was fine. Then i changed the connector cable with an old cable and it worked which means fault is in cable not the charger. But with the new cable the charging process has been detoriated as it does not have that much power i guess.

Please if i can file a replacement of the cable itself. I purchased it from Amazon.

 


Hi Asif1310,

 

We understand how important it is for you to have a good and working charger. Kindly check out our service centre here. Thanks!

 

Regards,
Tim
Moto-Lenovo Support

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72 Posts

09-27-2017

India

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Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-02-19, 7:36 AM

The turbocharging speed of Lenovo k8 note is became slow.

There is very fast charging in Lenovo k8 note 1 minute 1 percentage of charge

 

But now it's very slow 1 percentage of charge that's 3 minutes to charge  

 

What's this problem .......

 

Admin note; post merged in, subject edited.

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4 Posts

12-20-2017

India

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  • Message 73 of 98

Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-02-23, 9:36 AM

Turbo charging is not working properly..

Charging tym is taken by phone is very much...

& Battery Draining is very fast ....

What I do???

Pls help...

 

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3949 Posts

12-01-2016

Philippines

1423 Signins

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Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-02-26, 15:46 PM

wrote:

Turbo charging is not working properly..

Charging tym is taken by phone is very much...

& Battery Draining is very fast ....

What I do???

Pls help...

 

Admin note; post merged in, subject edited.






Hi ÁbhiteshÝadav,

 

Actual battery performance will vary and depends on many factors including signal strength, network configuration, the age of the battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.

Check this tips to extend battery life here.

 

 

For the charging issue, have you tried other turbochargers if the issue is the same?

 

Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Lenovo Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems. Need help updating your profile? See here

 

Regards,
Daisy
Moto-Lenovo Support

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21 Posts

09-27-2017

India

33 Signins

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  • Message 75 of 98

Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-02-27, 17:15 PM

I have noticed a huge increase in the charging duration of the phone. Need some solution for this. Resetting the phone is not an acceptable solution since the phone is just 6 months old and having to reset the phone multiple times already is not something to be excited about plus the agony of moving your data across devices and probably losing many app datas. Also if what if this issue pops back up. Need a permanent fix. 

 

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21 Posts

09-27-2017

India

33 Signins

396 Page Views

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Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-02-27, 17:20 PM

Recalibrating the battery didn't fix this. The charging is slow even when the phone is powered off. ?

 

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1 Posts

03-01-2018

India

2 Signins

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  • Message 77 of 98

Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-03-01, 18:53 PM

My phone is charging very slow from last 1month...I tried in all different places. I am using original charger with the pack. Earlier it took 2.5 hr for full charge now it takes more than 8 hours.

 

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1 Posts

03-12-2018

India

4 Signins

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  • Message 78 of 98

Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-03-15, 15:02 PM

It's take around 5 to 6 hours take for charging k8 note charger is not turbo. Pls guide what I do

 

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3949 Posts

12-01-2016

Philippines

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Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-03-15, 17:58 PM

Hi Seema21pahuja,

 

This is unusual. Are you using the original turbocharger? Is phone being used while charging? (using the phone while charging will impact the actual amount of charge a phone will receive) Have you tried using other turbochargers if the result is still the same?

 

Please verify charger being used. Check to ensure both charger and USB cable are correct. 

 

Regards,
Daisy
Moto-Lenovo Support

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92 Posts

02-18-2018

India

199 Signins

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  • Message 80 of 98

Re: Lenovo K8 Note Turbo charger stopped working within 5 days, please advise what should i do?

2018-03-16, 7:40 AM

 I clears all the background process and reset all app performance but I don't know why my device K8 note  take 3 hour to full charge please help me in this matter.

???

 

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