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Lenovo PhonesK8 [XT1902] Smartphones
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Lenovo K8 Note

2020-06-12, 7:46 AM
My new phone arrived, and all it's been doing is rebooting or something. Is it charging or broken? The instruction book says nothing.

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  • Posts: 14100
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Re:Lenovo K8 Note

2020-06-12, 17:24 PM

Hi Duckface1066,


Sorry to know about this. I'd like to help. Can you share more details when does it usually happen? Did you restore your files/apps when you set up the phone? If so, I would suggest doing factory data reset but don't restore your backup/third-party apps. Just backup your important files so won't lose them. 


Settings > Factory data reset


Hope that helps. Thanks.


Best regards,
Motorola-Lenovo Support

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