Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

1 Posts

06-12-2020

United States of America

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎06-12-2020
  • Location: United States of America
  • Views: 5
  • Message 1 of 2

Lenovo K8 Note

2020-06-12, 7:46 AM
My new phone arrived, and all it's been doing is rebooting or something. Is it charging or broken? The instruction book says nothing.
Reply
Options

14100 Posts

03-05-2018

United States of America

1302 Signins

177075 Page Views

  • Posts: 14100
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 177075
  • Message 2 of 2

Re:Lenovo K8 Note

2020-06-12, 17:24 PM

Hi Duckface1066,

 

Sorry to know about this. I'd like to help. Can you share more details when does it usually happen? Did you restore your files/apps when you set up the phone? If so, I would suggest doing factory data reset but don't restore your backup/third-party apps. Just backup your important files so won't lose them. 

 

Settings > Factory data reset

 

Hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms