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Lenovo PhonesK8 [XT1902] Smartphones
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4 Posts

11-08-2017

India

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After oreo update screen turns black frequently

2018-07-15, 5:17 AM

My phone screens turns black as if it is switched off but i recieve incoming calls and my smart band connected shows the callers id..and my led light works....but i couldn't accept the calls or use the touch...

I tried to restart by pressing power up and off button...while restarting its normal showing the display properly after restarting it sometimes is normal and sometimes the problem continues!!!...

I couldn't rely on my phone due to this update!.

I suggest u team to look up for solutions for this problem first!!

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2138 Posts

05-25-2016

India

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Re: After oreo update screen turns black frequently

2018-07-15, 6:02 AM
Hey,
Have you tried resetting your phone?
Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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4 Posts

07-08-2018

Jordan

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Re: Lenovo K8 note Did not receive any update

2018-07-15, 6:54 AM

This is the first and last time to buy Lenovo phones. I have not received an update for Oryo and no one is Answer my questions .. curse on me if I bought or advised anyone to buy Lenovo or Motorola every day I check the updates.  And finally not thanks 

ayman hussein
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3 Posts

07-15-2018

India

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Re: Hanging due oreo update, finger print is not working

2018-07-15, 9:19 AM

Facing same problem. Lenovo please please provide solution.

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147 Posts

05-01-2018

India

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Re: Hanging due oreo update, finger print is not working

2018-07-15, 9:23 AM
Hahahaha ahuseein don't update to Oreo if u got later .. Oreo update is not stable yet
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3 Posts

07-15-2018

India

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Re: Hanging due oreo update, finger print is not working

2018-07-15, 9:33 AM

Check this video to resolve problem for now https://youtu.be/rXPPoqBa5eQ

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3 Posts

07-15-2018

India

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  • Message 407 of 596

Re: Lenovo K8 Plus Oreo Update Bug

2018-07-15, 9:36 AM

https://youtu.be/rXPPoqBa5eQ

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2 Posts

07-06-2018

India

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Re: Games Lagging

2018-07-15, 10:29 AM
It happens to me to and Dolby Atmos doesn't work when I am playing any games
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3 Posts

07-15-2018

India

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Re: After oreo update screen turns black frequently

2018-07-15, 11:13 AM

This issue is still continuing even after factory resetting thought might resolve as usually it helps.

Phone is useless as screen frequently getting black. 

Lenovo has not done proactive testing before launching the update.

It doesn't work with Lenovo K8 device.

Lenovo team kindly resolve the issue at the earliest, it's impacting us a lot after the update.

Need your prompt support as always.

 

 

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1 Posts

06-16-2018

India

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  • Message 410 of 596

A lot of issues after Oreo of k8 plus

2018-07-15, 13:11 PM

1.black screen error due to adaptive brightness.

2.In calling screen when i put my phone at my ear it doesn't turn off at all and stay on.

3.performance has reduced and battery life increased but there is no option for the max performance boost.

4. Can't perform customised options in developer options.show that if I click on a feature it's on and when I get back to the previous menu it will automatically turn off

5.slow network speed

 

Not don't tell me your stupid solutions I have tried facty data reset,redo update etc.

 

Lenovo its so difficult to use this phone with all these issues so please fix them soon or I might never ever buy a lenovo product again

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