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DeepakTU
Blue Screen Again
Posts: 6
Registered: ‎09-25-2017
Location: IN
Views: 77,390
Message 1 of 126

Lenovo K8 Plus Screen cast option does not detect any device

My brand new K8 plus does not seem to detect my VU smart tv nor my Sony Home theatre both which have Screen mirroring options. I find threads for K8 note but none for K8 Plus. Will u guys solve this problem ??

Moto_Venice
Bit Torrent
Posts: 2,116
Registered: ‎10-07-2016
Location: PH
Views: 76,443
Message 2 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

Hi DeepakTU, 

 

Please share a screenshot of the error message. We'll further check. 

 

Regards, 

Venice

Moto-Lenovo Support 

DeepakTU
Blue Screen Again
Posts: 6
Registered: ‎09-25-2017
Location: IN
Views: 76,416
Message 3 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

I dont get any errors as such. Phone does not detect any of the Screen mirroring devices like my smart tv or my home theatre. I made sure both TV and home theatres had screen cast on. Works fine on other mobiles but not on my New Lenovo k8 plus. 

Moto_Venice
Bit Torrent
Posts: 2,116
Registered: ‎10-07-2016
Location: PH
Views: 78,165
Message 4 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device


@DeepakTU wrote:

I dont get any errors as such. Phone does not detect any of the Screen mirroring devices like my smart tv or my home theatre. I made sure both TV and home theatres had screen cast on. Works fine on other mobiles but not on my New Lenovo k8 plus. 


Thanks for this information. Checked here and this device needs Chromecast for casting. Are you using one? If not, we recommend to use one for it to work. Thank you! 

 

-Venice 

DeepakTU
Blue Screen Again
Posts: 6
Registered: ‎09-25-2017
Location: IN
Views: 76,307
Message 5 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

Hi Venice,

 

As i have clearly mentioned, I already have two devices which are screen mirroring capable, Why should i even buy or use chromecast. I checked your official site, product documentation, user manual and it no where says that CAST feature works only with Chromecast and not other devices. Hence I cant accept this reply as solution. I expect CAST feature to work with any device which is Screen Miriroring capable. Hope you provide a FIX for this Serious BUG !!!!

gautamagrawal08
Paper Tape
Posts: 5
Registered: ‎09-27-2017
Location: IN
Views: 76,269
Message 6 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

I am too facing the same problem with cast in my new Lenovo k8 plus. It doesn't detect any of the devices which has anyview cast option. Hope you will fix this bug as soon as possible . 

Thank you

gautamagrawal08
Paper Tape
Posts: 5
Registered: ‎09-27-2017
Location: IN
Views: 76,261
Message 7 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

This is my screenshot.

Avijitkumar
Paper Tape
Posts: 2
Registered: ‎09-28-2017
Location: IN
Views: 76,177
Message 8 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

cast option works fine with k6 power. It does not work on k8 series

 

Pls fix this issue

Avijitkumar
Paper Tape
Posts: 2
Registered: ‎09-28-2017
Location: IN
Views: 76,170
Message 9 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

See below Lenovo help mentions

 

Solution

If you have a Smart TV, connect directly to your TV.  Otherwise, attach a casting device, like Chromecast or others, to your TV

 

Aniket007
Serial Port
Posts: 31
Registered: ‎09-28-2016
Location: IN
Views: 76,029
Message 10 of 126

Re: Lenovo K8 Plus Screen cast option does not detect any device

I recently buyed Lenovo K8 PLUS 4GB  ..but when i trying to connect my Lg smart led Tv  but My k8+ not found any device...& There is no option to trun on cast screen.. .but my other device K5+ found my smartv on Cast option...why k8+ not???

Please fix this problem

Sample picture given bellow

 

Admin note; post merged in, subject edited.

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