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09-25-2017

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Lenovo K8 Plus Screen cast option does not detect any device

2017-09-25, 11:40 AM

My brand new K8 plus does not seem to detect my VU smart tv nor my Sony Home theatre both which have Screen mirroring options. I find threads for K8 note but none for K8 Plus. Will u guys solve this problem ??

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2122 Posts

10-07-2016

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-25, 20:42 PM

Hi DeepakTU, 

 

Please share a screenshot of the error message. We'll further check. 

 

Regards, 

Venice

Moto-Lenovo Support 

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7 Posts

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-26, 6:10 AM

I dont get any errors as such. Phone does not detect any of the Screen mirroring devices like my smart tv or my home theatre. I made sure both TV and home theatres had screen cast on. Works fine on other mobiles but not on my New Lenovo k8 plus. 

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-26, 18:59 PM

wrote:

I dont get any errors as such. Phone does not detect any of the Screen mirroring devices like my smart tv or my home theatre. I made sure both TV and home theatres had screen cast on. Works fine on other mobiles but not on my New Lenovo k8 plus. 


Thanks for this information. Checked here and this device needs Chromecast for casting. Are you using one? If not, we recommend to use one for it to work. Thank you! 

 

-Venice 

0 person found this solution to be helpful.

This helped me too

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7 Posts

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-27, 11:57 AM

Hi Venice,

 

As i have clearly mentioned, I already have two devices which are screen mirroring capable, Why should i even buy or use chromecast. I checked your official site, product documentation, user manual and it no where says that CAST feature works only with Chromecast and not other devices. Hence I cant accept this reply as solution. I expect CAST feature to work with any device which is Screen Miriroring capable. Hope you provide a FIX for this Serious BUG !!!!

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5 Posts

09-27-2017

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-27, 14:21 PM

I am too facing the same problem with cast in my new Lenovo k8 plus. It doesn't detect any of the devices which has anyview cast option. Hope you will fix this bug as soon as possible . 

Thank you

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5 Posts

09-27-2017

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-27, 14:29 PM

This is my screenshot.

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2 Posts

09-29-2017

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-29, 4:44 AM

cast option works fine with k6 power. It does not work on k8 series

 

Pls fix this issue

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2 Posts

09-29-2017

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-29, 5:30 AM

See below Lenovo help mentions

 

Solution

If you have a Smart TV, connect directly to your TV.  Otherwise, attach a casting device, like Chromecast or others, to your TV

 

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09-29-2017

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Re: Lenovo K8 Plus Screen cast option does not detect any device

2017-09-29, 17:50 PM

SAME PROBLEM.....cannot use cast option on lenovo k8...cant connect to LG TV...got phone today...solution please

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