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Lenovo PhonesK8 [XT1902] Smartphones
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3 Posts

12-27-2018

India

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Lenovo K8 Plus shuts down on itself afer oreo update even in safe mode.

2018-12-27, 12:52 PM
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5418 Posts

07-12-2014

United States of America

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  • Message 2 of 5

Re: Lenovo K8 Plus shuts down on itself afer oreo update even in safe mode.

2018-12-27, 15:33 PM

Hi Arnab111,

 

This is unexpected after an update. Try calibrating the battery to see if it helps. We do recommend these steps to re-calibrate the battery. Press and hold the power button until the screen turns off. The phone will reboot then on its own. Charge the phone to 100% and then leave it on the charger for a few hours.

 

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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127 Posts

12-09-2018

India

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Re: Lenovo K8 Plus shuts down on itself afer oreo update even in safe mode.

2019-01-02, 14:37 PM

I am also facing this issue. I tried caliberating as well but that too is of no help. Kindly help.

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3 Posts

12-27-2018

India

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Re: Lenovo K8 Plus shuts down on itself afer oreo update even in safe mode.

2019-01-02, 14:45 PM

Factory reset did the trick for me.

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127 Posts

12-09-2018

India

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  • Posts: 127
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Re: Lenovo K8 Plus shuts down on itself afer oreo update even in safe mode.

2019-01-02, 14:58 PM

Congrats buddy, but this is not solving the issue in my case.

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