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04-28-2020

India

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Lenovo K8 Plus stuck in AP fastboot flash mode

2020-04-28, 15:39 PM

My Phone is appearing with fastboot flash mode display and it just disappeared in few seconds. it is not providing any chance to open up with fastboot mode menu or another normal reboot screen.

when I have tried with volume up button and power button key pressing with same time then it just appeared with Lenovo logo screen with vibration but after 2 sec it just disappeared though I have 

release finger from power key button and end up with the same blank screen and after some time display with this screen unevenly which I have attached here in Issue.

 

Please do suggest me solution for same. I have tried to connect with my computer but it did not respond with even any commands like "adb devices" and other fastboot commands.

 

Here, I will be writing with the error or whatever message were showing in my screen. 

 

AP Fastboot Flash Mode

 

Baseband: MARINO.V26, 2018/03/22 03:30

Product/VariantL null

SKU: XT1902-2

Serial Number: null

IMEI: null

Console: null

BATTERY: OK

Engineering

Software status: official

Transfer Mode: Cable not Connected

Device Status: locked

 

Any help is appreciated.

 

 Kindly, suggest me any solution for same.

 

Thanks

Sandip Patel

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14100 Posts

03-05-2018

United States of America

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Re:Lenovo K8 Plus stuck in AP fastboot flash mode

2020-04-28, 18:11 PM

Hi 11sandippatel,

 

Thanks for posting. Sorry to know about this. You can try using Rescue and Smart Assistant (LMSA) tool and do the Rescue function. Note that this process will wipe the phone's data. 

 

Here are the links:

https://support.lenovo.com/us/en/solutions/ht102605

https://support.lenovo.com/us/en/downloads/ds101291

 

Let me know if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

04-28-2020

India

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Re:Lenovo K8 Plus stuck in AP fastboot flash mode

2020-04-29, 13:54 PM
Hi Rich, Thanks for your reply and help. But Could you please provide me a link of Rescue and Smart Assistant (LMSA) tool for Mac OS as I am having Mac machine to do this. Thanks Sandip Patel
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14100 Posts

03-05-2018

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Re:Lenovo K8 Plus stuck in AP fastboot flash mode

2020-04-30, 17:41 PM

Hi 11sandippatel,

 

Unfortunately, there's no download link for MAC. You need to use it with a PC. 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

07-31-2018

United States of America

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Re:Lenovo K8 Plus stuck in AP fastboot flash mode

2020-06-23, 19:04 PM


I tried to do this procedure, but the LMSA says there is no way to do it because the device is not compatible. How to proceed? It seems that they have no rom, and so it does not start. Need help.

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14100 Posts

03-05-2018

United States of America

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Re:Lenovo K8 Plus stuck in AP fastboot flash mode

2020-06-25, 15:30 PM

Hi psrubim,

 

Thanks for reporting. We'd like to investigate this. We would like to get a copy of your logs so that we can better assist you.

The log file can be found on your PC at the following location: 
C:\Program Files (x86)\Lenovo Moto Smart Assistant\logs

 

Best regards,
Rich
Motorola-Lenovo Support



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