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06-19-2020

India

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Lenovo K8 note charging stuck at 1%

2020-06-19, 7:06 AM
I have Lenovo K8 note which shows charging sign but charging is stuck at 1%. Tried other original charger of k8 note. Still the problem persists. Please help to start the charging. If I power off and try to charge it shows exclamation sign when charger is connected. I am using the mobile keeping charger connected.
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14100 Posts

03-05-2018

United States of America

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Re:Lenovo K8 note charging stuck at 1%

2020-06-23, 19:54 PM

Hi Harsh494949,

 

Are you able to access your device? If so, try clearing some space by uninstalling third-party apps in Play Store, and deleting some files. You may also try charging your phone while it is in safe mode. 

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Best regards,
Rich
Motorola-Lenovo Support



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