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19 Posts

11-06-2017

India

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Lenovo K8 plus music key not working

2017-12-04, 6:52 AM

Key doesn't work after 10 days of purchase Tried a reset and restarting.

 buttons click is working, changed the long press action to other option not working, please give any suggestion. default music player is play music. no third party apps installed

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2138 Posts

05-25-2016

India

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Re: Lenovo K8 plus music key not working

2017-12-04, 12:25 PM
Try using it in safe mode. Touch and hold power off option to boot into safe mode.
Regards,
Amal

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19 Posts

11-06-2017

India

49 Signins

456 Page Views

  • Posts: 19
  • Registered: ‎11-06-2017
  • Location: India
  • Views: 456
  • Message 3 of 6

Re: Lenovo K8 plus music key not working

2017-12-04, 18:32 PM

Ya did it now but Key's not working. 

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2138 Posts

05-25-2016

India

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  • Posts: 2138
  • Registered: ‎05-25-2016
  • Location: India
  • Views: 28049
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Re: Lenovo K8 plus music key not working

2017-12-05, 14:13 PM
Ok. It should be a hardware issue, take it to repair.
Regards,
Amal

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19 Posts

11-06-2017

India

49 Signins

456 Page Views

  • Posts: 19
  • Registered: ‎11-06-2017
  • Location: India
  • Views: 456
  • Message 5 of 6

Re: Lenovo K8 plus music key not working

2017-12-12, 4:20 AM

Thank you, problem solved they said software issue. but I don't know how??

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2138 Posts

05-25-2016

India

2463 Signins

28049 Page Views

  • Posts: 2138
  • Registered: ‎05-25-2016
  • Location: India
  • Views: 28049
  • Message 6 of 6

Re: Lenovo K8 plus music key not working

2017-12-12, 16:18 PM
I could be. The software must have corrupted, it's possible. The firmware is corrupted then reset won't fix it. You need to flash the firmware,
Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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