English Community

Lenovo PhonesK8 [XT1902] Smartphones
All Forum Topics
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 1 of 21

Lenovo Service Center Not Able To Repair My lenovo K8 Note.

2017-10-19, 7:14 AM

Sir,

  i have Bought this k8 note with the same expection as the k3 note which i had previously. but it was not that good. i am from kerala, india. I Had taken My Lenovo K8 Note to the Service center due to a reason that during a update my device showed error. i took the device to the service center on 5-10-2017, they told me that there is water in mother board so we need to replace it & there is no warrenty for this. so i have to pay for it. i said i am okkey with it. i will pay. after 2 weeks they told me there is no parts available and they returned me my device. please help me out. they gave the device today (19-10-2017). this much days i was not even having a backup device to use. then also i was adjusting with it. if you guys can help me. please do. i am counting on lenovo. Now, my device is able to come to the boot screen then goes to recovery and shows erasing. then goes off and is in a loop.  PLease Help me lenovo

Solved! See the solution
Reply
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 2 of 21

Re: Lenovo Service Center Not Able To Repair My lenovo K8 Note.

2017-10-19, 7:18 AM
If Possible i would like to get a replacement of the device. i will send this device back to lenovo or i will pay a 50 % for the device.
Reply
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 3 of 21

Lenovo K8 Note Parts Not Available In India

2017-10-22, 7:26 AM

I Have got water damage to my phone, and there is no parts for lenovo k8 note available. So i Have been without my phone for more 17 days now. Parts are not available, so please forward this to higher authorities in india so that there will be parts available in india too.

 

MY Job Sheet Number is SOIN0890011710050019, which is closed but the phone is really in the service center in Dreams, Karamana, 695002. Please Help.

 

if they are not available  please make a replacement. my phone is just 1 month old from which i have bought it. please help .  Anyone please help, please help, please help

Reply
Options

2122 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2122
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 4 of 21

Re: Lenovo K8 Note Parts Not Available In India

2017-10-24, 14:34 PM


Hi Gokulraj31, 

 

Let me further assist you from here. Please re-submit your device to the service center and share us the details so that we can check and get it fixed as soon as possible.

 

Regards, 

Venice 

Moto-Lenovo Support 

 

Reply
Options

5629 Posts

06-27-2008

US

28497 Signins

1628167 Page Views

  • Posts: 5629
  • Registered: ‎06-27-2008
  • Location: US
  • Views: 1628167
  • Message 5 of 21

Re: Lenovo K8 Note Parts Not Available In India

2017-10-24, 16:48 PM

Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

Reply
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 6 of 21

Re: Lenovo K8 Note Parts Not Available In India

2017-10-25, 3:42 AM

Ya. Done that tooo. Now it is in the service center.

 

Job Sheet Number. SOIN0890011710230009

 

and it was almost dead from 5-10 and this much days no parts are available,so please do something.

Reply
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 7 of 21

Re: Lenovo K8 Note Parts Not Available In India

2017-10-26, 13:27 PM

Please Do SOmething.. I Need The Phone As soon as possible.

Reply
Options

2122 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2122
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 8 of 21

Re: Lenovo Service Center Not Able To Repair My lenovo K8 Note.

2017-10-26, 14:37 PM

Hi Gokulraj31

 

I'm afraid that if the service confirmed that it is Liquid damage, it will be considered as Out-of-Warranty and this device cannot be replaced. 

 

Regards, 

Venice 

Moto-Lenovo Support 

Reply
Options

21 Posts

09-01-2017

IN

68 Signins

342 Page Views

  • Posts: 21
  • Registered: ‎09-01-2017
  • Location: IN
  • Views: 342
  • Message 9 of 21

Re: Lenovo Service Center Not Able To Repair My lenovo K8 Note.

2017-10-26, 16:14 PM

Ya. i except it all, but there is no parts available... it has been more than 20 days now. and no parts have arrived yet. the service center told no parts available so take back the phone

Reply
Options

2122 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2122
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 10 of 21

Re: Lenovo K8 Note Parts Not Available In India

2017-10-27, 18:09 PM

wrote:

Please Do SOmething.. I Need The Phone As soon as possible.


We already shared this with our team. I'll get back to you once there's an update. 

 

-Venice 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete