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5 Posts

01-24-2018

India

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Lenovo k8 note 4g jio call issue

2018-01-24, 15:44 PM

I have bought lenovo k8 note 3 days back.It seems that I have a problem in calling using my jio number. I am unable to receive or place any calls. I have tried resetting the network settings. I have updated to the latest update which dates dec 5th. I tried restarting the phone. I thought It SOLVED the problem. But few minutes later , same problem comes up.

 Is there any solution?? 

P.S my jio net works fine. I'm now writing this in that. 

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473 Posts

08-28-2017

Philippines

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Re: Lenovo k8 note 4g jio call issue

2018-01-24, 19:06 PM

wrote:

I have bought lenovo k8 note 3 days back.It seems that I have a problem in calling using my jio number. I am unable to receive or place any calls. I have tried resetting the network settings. I have updated to the latest update which dates dec 5th. I tried restarting the phone. I thought It SOLVED the problem. But few minutes later , same problem comes up.

 Is there any solution?? 

P.S my jio net works fine. I'm now writing this in that. 


Hi Gopal1997,

 

We understand how important it is for you to have your concern addressed. We're here to help. Have you tried using your sim card on a different phone if it's working properly? Have you tried other sim cards on your phone as well? Let us know the results once done. Thanks!

 

Regards,
Tim
Moto-Lenovo Support

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5 Posts

01-24-2018

India

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  • Message 3 of 16

Re: Lenovo k8 note 4g jio call issue

2018-01-25, 2:09 AM
Thank you for the immediate response.
I have bsnl sim In the other sim slot which works fine. Previously I had a 3g phone (gionee m2) and I was making the jio calls by connecting(configuration with wifi) the phone with JIOFI. It was working well. So i don't think the problem is on the sims.
Thank you.
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473 Posts

08-28-2017

Philippines

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Re: Lenovo k8 note 4g jio call issue

2018-01-25, 14:31 PM

wrote:
Thank you for the immediate response.
I have bsnl sim In the other sim slot which works fine. Previously I had a 3g phone (gionee m2) and I was making the jio calls by connecting(configuration with wifi) the phone with JIOFI. It was working well. So i don't think the problem is on the sims.
Thank you.

In order for us to know what may be causing the concern, we must also check it. Thanks!

 

Regards,
Tim
Moto-Lenovo Support

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5 Posts

01-24-2018

India

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  • Message 5 of 16

Re: Lenovo k8 note 4g jio call issue

2018-01-25, 14:41 PM

Actually I don't know what's the problem. Right now it is working fine. All of a sudden the problem comes again. As of now, from today morning it works fine. I'll come here again if the problem arises. Pray that I'll shouldn't complain here again. Lol

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3 Posts

01-26-2018

India

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  • Message 6 of 16

Re: Lenovo k8 plus 4g jio call issue

2018-01-26, 16:23 PM

Enhanced 4g lte option availed.but not active.and Cal's are going..please help me any one.

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5 Posts

01-24-2018

India

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  • Message 7 of 16

Re: Lenovo k8 plus 4g jio call issue

2018-01-31, 8:39 AM

I did the following things 

1. System updates 

2. Try to reset network settings 

3. Select Network operators 

4. Restart the phone. 

 

Even after doing all these,my problem was not solved. Then suddenly it started to work fine.

 

My phone was working fine for the past 7 days. Now again today the same problem came up. I hope lenovo looks up this issue 

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473 Posts

08-28-2017

Philippines

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  • Message 8 of 16

Re: Lenovo k8 plus 4g jio call issue

2018-01-31, 13:42 PM

wrote:

I did the following things 

1. System updates 

2. Try to reset network settings 

3. Select Network operators 

4. Restart the phone. 

 

Even after doing all these,my problem was not solved. Then suddenly it started to work fine.

 

My phone was working fine for the past 7 days. Now again today the same problem came up. I hope lenovo looks up this issue 


I would highly recommend you to get a new sim card from your carrier and check if everything's working fine.

 

Regards,
Tim
Moto-Lenovo Support

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1 Posts

03-04-2018

India

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  • Message 9 of 16

Re: Lenovo k8 plus 4g jio call issue

2018-03-04, 16:31 PM

I got new sim card from jio but still the issue has not resolved what shud i do ??

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4 Posts

07-09-2018

India

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  • Message 10 of 16

Unable to make call from Jio Sim

2018-08-02, 4:32 AM

Dear Lenovo,

                         I am Lenovo k8 plus user, after getting your Oreo Update i am unable to make any call from Jio Sim. Now, after installing 'Jio4gVoice' app i am able to make calls. I think your 'Voice over LTE' feature is not working at all. I am also unable to take any clear picture from any third Party App like 'WhatsApp' etc. and there are also thousands of issues like Adaptive brightness, sim network etc. 

Kindly take Indian Software Engineer's help and resolve all the Issues.

                                                 Thanking you

                                                  Lenovo User

                                              Ashutosh Pandey

 

 

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