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27 Posts

04-25-2018

India

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Lenovo k8 note 5 Sept 2018 issues

2018-10-07, 9:34 AM

Device is getting slow charging, slow performance, to much heating problem after 5 Sept 2018 update. 

What should I do????????????????????????

Please tell me

ABHINAV VREMA
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3949 Posts

12-01-2016

Philippines

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Re: Lenovo k8 note 5 Sept 2018 issues

2018-10-09, 21:17 PM

Hi Abhi555,

 

Sorry to know you're having these issues.  Just to check are you still having the same issue up to now?

 

If yes, for slow charging and performance-- make sure to restart your phone and you still have enough storage.It is recommended to have at least 15% of SD card storage free. It is also advisable that you power cycle your device at least once every 24 hours. Power cycling a device will clear its memory, empty its cache and release any AP (app processor) stuck situations, improving its overall performance.

 

Heat is a also normal result of using power on the phone, but it's almost never something you need to worry about. Watch this video to help your phone to keep cool.It talks about Moto phones it applies to Lenovo too.

 

Regards,
Daisy
Moto-Lenovo Support


**Please don't ask me questions by Personal Message; questions belong in the forums

 

 

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