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8 Posts

01-26-2018

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Lenovo k8 note get bend

2018-04-03, 16:46 PM

My lenovo get bend in my jeans pocket and I go in service centre of Lenovo they take pic sent to Lenovo to what they said about this problem. And my is in warranty how can I get free this problem help me out

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1045 Posts

10-08-2015

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  • Message 2 of 14

Re: Lenovo k8 note get bend

2018-04-04, 13:46 PM

wrote:

My lenovo get bend in my jeans pocket and I go in service centre of Lenovo they take pic sent to Lenovo to what they said about this problem. And my is in warranty how can I get free this problem help me out


 Hi Raj1112

 

Welcome to Forums,

 

We are sorry about your phone damage. Our best advice for this situation is that please re-submit your device for review at one of our service center so that repair engineer could examine your unit and share us the jobsheet to supportforums@motorola.com so that concern team would coordinate with service authorities to provide a proper resolution as per Lenovo warranty policy.

 

Thank you  

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8 Posts

01-26-2018

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Re: Lenovo k8 note get bend

2018-04-11, 10:02 AM
I already gone service centre and he said that yours problem details email with picture of device and he said that wait for untill they reply of this message. But I didn't get any information .
So please help me out.
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8 Posts

01-26-2018

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Re: Lenovo k8 note get bend

2018-04-14, 11:15 AM
They refused to take it and say that they email Lenovo related to my problem and you call so email from Lenovo.....
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8 Posts

01-26-2018

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Re: Lenovo k8 note get bend

2018-04-14, 11:16 AM
If know my problem is not solve then I will go to consumer court ....
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6 Posts

05-21-2018

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Re: Lenovo k8 note get bend

2018-05-21, 6:49 AM

Hello Raj,

 

I have similar issue that Lenovo k8 note gets bend

what was your last solution? can you please share with me.

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8 Posts

01-26-2018

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Re: Lenovo k8 note get bend

2018-05-22, 5:46 AM

Service centre reject my complaint by saying that your problem come in physical damage and company don't take this type of case

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3949 Posts

12-01-2016

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  • Message 8 of 14

Re: Lenovo k8 note get bend

2018-05-23, 14:31 PM

Hi guys,

 

The issue you are describing would be considered physical damage. As such, any kind of repair options would require a physical damage fee.

 

Regards,
Daisy
Moto-Lenovo Support

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8 Posts

01-26-2018

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Re: Lenovo k8 note get bend

2018-05-23, 16:06 PM

But the question is how my phone  get bend in just put in jeans pocket....it's means that your Lenovo is not properly manufacted. Because other phone does not bend in my jeans pocket. It's clear all that it's your fault and blame on by just saying it's come physical condition. Nothing by you but lost by purchasing this default peace. And now on ward I never ever purchased Lenovo's product. 

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6 Posts

05-21-2018

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  • Message 10 of 14

Re: Lenovo k8 note get bend

2018-05-23, 16:23 PM

Lenovo should recall all damage phones and they must provide new fresh phone to the customer. 

This is very poor quality phone. Instead MI phone are much better than this phones.

Total waste of money and time. 

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