12-09-2018 01:36 AM
After updating the phone, my phone rear camera is not working properly, when you click the shutter button , it stucks at the same moment. If I use some other app , it works perfectly fine for me. I also went to service centre, and they were asking me to replace the camera, Just tell me one thing if there is a problem of Camera then how other apps can perfectly click the pictures.
I also clear the cache of camera app, reset the device. Tell me the solution.
12-12-2018 01:55 PM
I have not seen similar reports about this. May I know your camera's version?
For now, try to clear the App's Cache and Data. The steps below will assist you with clearing the applications cache/data.
Go to Settings>Apps and Notif>App info>Camera>Storage >clear cache
If the clear cache did not resolve the issue, then try clear data. Please take note that clearing the cache will remove any temporary files being stored by the device and clearing the data will remove data that the application has saved.
**Please don't ask me questions by Personal Message; questions belong in the forums
02-20-2019 09:40 AM
Thanks for posting. I moved your thread here so you can try the suggested steps provided on this thread. Let me know if that helps. Thanks.