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3 Posts

10-26-2017

India

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Lenovo k8 note , screen flickering on lock and unlock of phone

2017-10-26, 17:10 PM

I recently purchased lenovo k8 note, delivered on 13 Oct 2017 to me

 

After only 11 days in which two os update I received from lenovo, it start giving issue, while unlocking the phone multiple lines showing on screen , brightness slow and growing for 7 -8 seconds then fine, it's already 10 days passed so I can't return to Amazon

 

Disappointed with lenovo this time, please help me to resolve this issue, so I can trust lenovo in future 

 

Thanks

 

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2122 Posts

10-07-2016

Philippines

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Re: Lenovo k8 note , screen flickering on lock and unlock of phone

2017-10-27, 15:40 PM

Hi Cocojain, 

 

Can you please share a picture of th screen? We'll further check the lines that are showing. As for the brightness concern, is it acting like that even your Adaptive Brightness is off? 

 

Regards, 

Venice 

Moto-Lenovo Support 

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3 Posts

10-26-2017

India

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  • Posts: 3
  • Registered: ‎10-26-2017
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  • Message 3 of 5

Re: Lenovo k8 note , screen flickering on lock and unlock of phone

2017-10-28, 4:43 AM

I have uploaded a pic in original initial message, I can upload video as well if required, my adoptive brightness is off in my phone but still there is issue.

 

please suggest the solution.

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2122 Posts

10-07-2016

Philippines

445 Signins

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  • Posts: 2122
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  • Message 4 of 5

Re: Lenovo k8 note , screen flickering on lock and unlock of phone

2017-10-31, 18:35 PM

wrote:

I have uploaded a pic in original initial message, I can upload video as well if required, my adoptive brightness is off in my phone but still there is issue.

 

please suggest the solution.


Thanks for sharing the picture. In this case, I would suggest doing a Factory Reset on the device. You can do it on Settings (un-check Automatic Restore) or do it on Recovery mode. Make sure to back up your files first before doing any Reset. 

 

Here are the steps on how to go on Recovery mode: 

 

1. Volume Up + Power until screen displays a black screen with small white text and release keys

2. Use Volume Up until the arrow points to recovery and tap Volume Down.

3. You will see a Lenovo Screen followed by a No Command Screen (Green Android robot laying on it's back)

4. Press and hold the power button and tap the Volume Up button.

 

If issue persists, last resort would be sending it to the Service Centre for repair. Here's our Lenovo Service Provider full list: https://support.lenovo.com/us/en/documents/ht118678

 

-Venice 

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236 Posts

10-08-2017

India

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Re: Lenovo k8 note , screen flickering on lock and unlock of phone

2018-02-18, 12:59 PM

this is main problem seen in this device same problem here dont know what you are doing if this problem is with particular device then it is problem but this is  defect  dont know what is the problem

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