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7 Posts

03-01-2018

India

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Lenovo k8 plus Volte Issue

2021-02-25, 8:39 AM

Hi, I'm a user of Lenovo K8 plus from India. I want to know why the device doesn't support volte for Airtel whereas it support volte of other networks such as Jio or Vi. Is it some hardware issue or what ? I'm not getting volte option for Airtel sim in K8 plus.

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13450 Posts

03-05-2018

United States of America

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Re:Lenovo k8 plus Volte Issue

2021-02-25, 20:03 PM

Hi Aditya112

 

Have you tried contacting Airtel if K8 Plus support VOLTE on their network? Please let me know, and I'll ask around here as well. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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7 Posts

03-01-2018

India

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Re:Lenovo k8 plus Volte Issue

2021-02-26, 12:10 PM

Yes, I have contacted Airtel and they said your device is compatible for Airtel volte. They said, ask the manufacturer to give some network updates

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13450 Posts

03-05-2018

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Re:Lenovo k8 plus Volte Issue

2021-02-26, 20:17 PM

Hi Aditya112

 

Thanks. I'll ask around. In the meantime, can you please try another SIM card? Also, please confirm if you're seeing an option to enable VOLTE in the Settings. 

 

Best regards,
Rich
Motorola-Lenovo Support



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7 Posts

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Re:Lenovo k8 plus Volte Issue

2021-02-27, 6:07 AM

Other operators sim card volte is working fine, but on Airtel I'm not getting the option to even enable it... But on sim card like Jio or Vi i'm getting the option.. i already asked the Airtel authorities they said. It's mobile issue that you guys are not providing update for the volte option on Airtel

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5124 Posts

02-11-2016

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Re:Lenovo k8 plus Volte Issue

2021-03-01, 20:20 PM

@ Aditya112 wrote:

Other operators sim card volte is working fine, but on Airtel I' not getting the option to even enable it... But on sim card like Jio or Vi i' getting the option.. i already asked the Airtel authorities they said. It' mobile issue that you guys are not providing update for the volte option on Airtel

 

It's odd that Airtel is saying they support it, but they don't list any Lenovo phones as being supported for VoLTe on their website: https://www.airtel.in/volte/. Regardless, the phone is not receiving any more software updates. Unfortunately, that means if the phone did not launch or get support for VoLTE on Airtel by now, it will likely not get it in the future. We will pass the request/feedback along to our engineers, but we can't guarantee that support will be added.

 

-Tom



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7 Posts

03-01-2018

India

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Re:Lenovo k8 plus Volte Issue

2021-03-06, 16:40 PM

Hi, I want t tell you that the VOLTE provisioned flag is greyed out and I'm not able to turn it on and this device support VOLTE of airtel, you can confirm with Airtel team also.. they have not updated supported device list because as of now Airtel VOLTE supports every device which has 4g VOLTE enabled but in my device I'm not getting the option to enable it then how am i supposed to use the VOLTE ? This is clearly firmware issue or some software thing... You guys stopped providing normal phone updates but atleast provide update which supports every carrier in the country ? What's the point of purchasing a lenovo device if after 1 year you guys simply stop providing any assistance to their customers.. it's a request to please enable the VOLTE option for Airtel in lenovo k8 plus 

I'm not able to upload screenshot otherwise i would have given all the proofs, kindly allow to upload pictures so i can post proofs also

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27 Posts

11-15-2017

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo k8 plus Volte Issue

2021-03-08, 9:13 AM

Lenovo K8 plus support Volte. Airtel has 4G volte. Go to setting / network /mobile network. You can set preferred network to 4G. And you can enable Enhanced 4g lte mode.

This option available in android 10. Which operating system you use.

notebookrepairs.blogspot.com . I am not an employee of Lenovo. I am not associated with Lenovo. My answers are my personal opinion.
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7 Posts

03-01-2018

India

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Re:Lenovo k8 plus Volte Issue

2021-03-08, 9:31 AM

I had a chat with one of Lenovo representative online and they said that Lenovo k8 plus doesn't support VOLTE of Airtel. And I'm on android 8.0 because Lenovo never gave any update after this. There is no option to enable VOLTE, if you allow me to attach pictures also in this thread then i would have added the screenshots. 

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27 Posts

11-15-2017

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo k8 plus Volte Issue

2021-03-08, 14:43 PM

If Lenovo representative told you that K8 plus does not support Volte. Then you can not use volte airtel. 

You can add screen shot. Select image option at right corner.

notebookrepairs.blogspot.com . I am not an employee of Lenovo. I am not associated with Lenovo. My answers are my personal opinion.
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