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RM101
Blue Screen Again
Posts: 3
Registered: ‎03-14-2019
Location: IN
Views: 160
Message 1 of 6

Lenovo k8 plus nougat gboard stopped working

I've brought this phone 4 days ago but during these days the google keyboard (gboard) stopped working for 3 times, I've cleared the cache and restarted​ the phone but this problem persists once in a day.

how can I solve this problem.please help.

 

lenovo k8 plus nougat version. I don't want to upgrade to oreo version.

Senior MotoAgent
Senior MotoAgent
Posts: 4,476
Registered: ‎03-05-2018
Location: US
Views: 128
Message 2 of 6

Re: Lenovo k8 plus nougat gboard stopped working

Hi RM101,

 

Thanks for posting. Please make sure that the app is up to date in Playstore. Let me know.

 

Best regards,
Rich
Motorola-Lenovo Support

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RM101
Blue Screen Again
Posts: 3
Registered: ‎03-14-2019
Location: IN
Views: 112
Message 3 of 6

Re: Lenovo k8 plus nougat gboard stopped working

yes, that can be the reason. otherwise its very unusual occurrence in a new phone.

Senior MotoAgent
Senior MotoAgent
Posts: 4,476
Registered: ‎03-05-2018
Location: US
Views: 98
Message 4 of 6

Re: Lenovo k8 plus nougat gboard stopped working

Hi RM101,

 

Let me know if this is still happening. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

RM101
Blue Screen Again
Posts: 3
Registered: ‎03-14-2019
Location: IN
Views: 95
Message 5 of 6

Re: Lenovo k8 plus nougat gboard stopped working

today, play store itself stops working. but no problem with the gboard.

Senior MotoAgent
Senior MotoAgent
Posts: 4,476
Registered: ‎03-05-2018
Location: US
Views: 47
Message 6 of 6

Re: Lenovo k8 plus nougat gboard stopped working

Hi RM101,

 

Thanks for the reply. How often does it stop working? Are you seeing any error message? Try clearing the cache and the data of the Playstore. 

 

 

Best regards,
Rich
Motorola-Lenovo Support

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