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Lenovo PhonesK8 [XT1902] Smartphones
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2 Posts

10-03-2019

India

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  • Registered: ‎10-03-2019
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Lenovo k8 restarts Everytime I move out of wifi zone

2019-10-03, 11:02 AM

I brought Lenovo k8 note last year , after Oreo upgrade I was facing a strange bug. Whenever I move out of wifi zone or switch off my wifi my phone restarts and heats a bit . I reset the phone and problem was solved for a week , then I went to service center they said it because of software problem and reinstalled Oreo upgrade again . But now I am facing the same problem again after 6 months . What should I do ? 

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14293 Posts

03-05-2018

United States of America

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Re: Lenovo k8 restarts Everytime I move out of wifi zone

2019-10-08, 16:21 PM

Hi pranav47,

 

Thanks for your post. This is odd. Can you please observe this will happen in Safe mode?

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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