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Lenovo PhonesK8 [XT1902] Smartphones
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3 Posts

01-03-2018

India

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My Lenovo k8 note charged to 66% at 12 am and I see at 8 am battery percentage is 9% what can I do?

2018-01-03, 5:16 AM

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390 Posts

12-01-2016

United States of America

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Re: My Lenovo k8 note charged to 66% at 12 am and I see at 8 am battery percentage is 9% what can I

2018-01-03, 15:16 PM

Hi Smit2,

 

We understand your concern and we would like to help. May I ask if you're using the phone's original charger? 

 

Regards,
Rica
Moto-Lenovo Support

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3 Posts

01-03-2018

India

7 Signins

65 Page Views

  • Posts: 3
  • Registered: ‎01-03-2018
  • Location: India
  • Views: 65
  • Message 3 of 4

Re: My Lenovo k8 note charged to 66% at 12 am and I see at 8 am battery percentage is 9% what can I

2018-01-10, 9:36 AM

Yes I always use mobile's original charger . I want to ask you what is battery calibration and can it help to solve this issue.

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390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 4 of 4

Re: My Lenovo k8 note charged to 66% at 12 am and I see at 8 am battery percentage is 9% what can I

2018-01-10, 21:46 PM

wrote:

Yes I always use mobile's original charger . I want to ask you what is battery calibration and can it help to solve this issue.


You can try to calibrate the phone. To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours. Let us know how it goes. 

 

Regards,
Rica
Moto-Lenovo Support

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