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04-11-2020

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My k8 note is not displaying the person, its showing Unknown calling

2020-04-11, 17:08 PM
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2728 Posts

03-04-2016

India

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-04-14, 7:02 AM

Hi arafath ali,

 

Greetings from Lenovo,

 

Thanks for reaching out, can you please confirm does this happen with all your contact? Also please try to clear the cache files and data for Dailer and Contact apps and see if that helps. Thanks-Sandip

 

 

Thanks

Sandip

Motorola-Lenovo Support



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2 Posts

04-11-2020

United States of America

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-04-14, 15:36 PM

Dear Sandeep,

 

 

its Showing for every number from my Contacts, I tryed that you mentioned in Mail also, Its can't useful for me

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1 Posts

05-22-2020

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-22, 15:25 PM
My phone is displaying sometimes UNKNOWN even for stored contacts. How to resolve this issue??
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13978 Posts

03-05-2018

United States of America

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-22, 18:25 PM

Hi MohanRavi,

 

Does it happen each time you receive phone calls? I would suggest clearing cache and data on the Phone app you're using. Just go to Settings > Apps > Search for the Phone app you're using > Clear cache and then clear data). Make sure apps are up to date in Play Store as well. Hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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6 Posts

05-24-2020

India

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-24, 5:35 AM
Hi, Did you try to clear the cache and data?? Any updates?
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6 Posts

05-24-2020

India

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-25, 10:22 AM
Dear Sandip Even after cleared Cache and data still facing same problem....need concred solution. Tks. Reg Siva R
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13978 Posts

03-05-2018

United States of America

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-26, 20:04 PM

Hi Siva R,

 

I wonder if it will happen in safe mode. Can you please boot your phone in safe mode and see if it's still showing unknown callers?

 

  • Press the Power key.
  • Touch and hold Power off.
  • Touch OK when Reboot to safe mode appears.
  • Phone will reboot and Safe Mode will appear in bottom left corner.

 

Best regards,
Rich
Motorola-Lenovo Support

 



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6 Posts

05-24-2020

India

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-29, 7:57 AM
Hi, as per your instruction changed to Safe mode but not found any "OK" button to reboot. So Pls elaborate in order to reboot it. Tks.
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9 Posts

05-10-2020

India

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Re:My k8 note is not displaying the person, its showing Unknown calling

2020-05-29, 16:06 PM

Hi. To boot into safe mode on my K8 note, I just hold the power button and it shows the shut down option on screen. The device reboots into safe mode when I press and hold the shut down option and comes out of safe mode when I reboot again. Hope this helps!!

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