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6 Posts

05-24-2020

India

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  • Message 11 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-10, 1:50 AM
Hi, Have done several times but nothing workable....can you give some corret solution??? Regards. Siva R
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1 Posts

06-10-2020

United States of America

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  • Message 12 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-10, 14:17 PM
Same complaint comes for my mobile, K8 note How solve this issues.
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13492 Posts

03-05-2018

United States of America

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  • Message 13 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-12, 17:35 PM

Hi Siva R, Gouthamankarthi,

 

Does it happen with all calls and whoever is calling? Please try using a different Phone app in the Play Store, just to test this. Set is as the default phone app. Let me know if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 

 



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1 Posts

11-13-2017

India

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  • Message 14 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-19, 5:29 AM
Yes my lenovo k8 note is also having the same problem. I have changed the sim. I have done factory reset. Nothing helps.
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6 Posts

05-24-2020

India

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  • Message 15 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-21, 8:46 AM
Hello Agent, do you have any solutions or not? you are just trying to find solutions from us by trying with different tests and you people don't have any concrete solution. Really pathetic service.... If don't have any solution, tell us frankly and ask us to try different tests. The best solutions are should not buy Lenovo brands anymore. Just accept it.
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6 Posts

05-24-2020

India

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  • Message 16 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-23, 14:33 PM
Still awaiting for your prompt response.....don't delay.
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13492 Posts

03-05-2018

United States of America

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  • Message 17 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-06-30, 17:42 PM

Hi,

 

Sorry for late reply. I just saw this thread today. I would suggest doing factory data reset without restoring apps/backup. Just backup important files, but don't restore them right away. See if there's improvement then install your third-party apps one at a time until you've found out which app is causing this. 

 

Settings > Factory data reset

 

Hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

07-01-2020

India

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  • Message 18 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2020-07-01, 16:16 PM
My k8 note is not displaying the person, its showing Unknown calling. Further number are also saved in my contact list. The issue also faced to my two friends with same mobile Lenovo k8 note.
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13 Posts

12-01-2020

India

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  • Message 19 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2021-01-13, 15:12 PM

Even I am also facing same unknown problem for all incoming calls dialed from basic sets(non smart phone) to my Lenovo k8 note mobile along with jio sim only.

I did all factory reset option and clearing cache for phone dailer app but problem is not resolved.

I am expecting the exact solution from Lenovo team. Please give us the exact solution to us.

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13492 Posts

03-05-2018

United States of America

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  • Message 20 of 40

Re:My k8 note is not displaying the person, its showing Unknown calling

2021-01-13, 19:43 PM

Hi ajgopal

 

I would like to assist you. If I understand you correctly, are you only not seeing the contact display whenever you receive a call from a non-smartphone? That's kinda odd. Have you tried different contact app or phone app in Play Store? See if you can duplicate the same behavior?

 

Best regards,
Rich
Motorola-Lenovo Support



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