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Mangalam
Blue Screen Again
Posts: 4
Registered: ‎05-24-2017
Location: IN
Views: 640
Message 1 of 15

Network problem started after 5 Nov update in k8 plus

After updating k8 plus of security update of 5 nov, a new problem started in my phone i.e after turning off data and again when i try turn on my data connection then sometime LTE signal disappeared and showing Not connected. Then i have to either restart my device or turn on aeroplane mode then turn off. Pls fix this problem bcoz it has started after update

Senior MotoAgent
Senior MotoAgent
Posts: 3,929
Registered: ‎12-01-2016
Location: PH
Views: 504
Message 2 of 15

Re: Network problem started after 5 Nov update in k8 plus

Hi Mangalam,

 

This should not happen after the update. How frequently does it happen? Are you still having this issue?

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

Mangalam
Blue Screen Again
Posts: 4
Registered: ‎05-24-2017
Location: IN
Views: 502
Message 3 of 15

Re: Network problem started after 5 Nov update in k8 plus

No it resolved after few days but i attached screenshot of that time hope you will find difference in these screenshot of LTE signal 

satyamd16
Paper Tape
Posts: 2
Registered: ‎10-20-2017
Location: BL
Views: 487
Message 4 of 15

Re: Network problem started after 5 Nov update in k8 plus

I am also facing the same problem till now, don't know how to solve it.

rk7751
Punch Card
Posts: 25
Registered: ‎12-29-2017
Location: IN
Views: 484
Message 5 of 15

Re: Network problem started after 5 Nov update in k8 plus

Also facing this issue......

anonymouss
Punch Card
Posts: 120
Registered: ‎07-21-2015
Location: IN
Views: 488
Message 6 of 15

Issues in Nov security updates for lenovo k8 note

I updated my k8 note to latest update ie november.after that i am facing one issue ie whenever i clicked internet turn on ,internet didnt turning on, i need to restart my mobile or i need to put in flight mode and turn off, then only internet is working.

Senior MotoAgent
Senior MotoAgent
Posts: 3,929
Registered: ‎12-01-2016
Location: PH
Views: 413
Message 7 of 15

Re: Issues in Nov security updates for lenovo k8 note

Hi guys,

 

Please try to go to Settings> Reset>Reset Network settings. Let me know how it goes.

 

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

rk7751
Punch Card
Posts: 25
Registered: ‎12-29-2017
Location: IN
Views: 377
Message 8 of 15

Re: Issues in Nov security updates for lenovo k8 note

Tried but still facing the issue...
Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 336
Message 9 of 15

Re: Issues in Nov security updates for lenovo k8 note


@rk7751 wrote:
Tried but still facing the issue...

Have you had your sim card changed and check if you will have the same network concern? 

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

rk7751
Punch Card
Posts: 25
Registered: ‎12-29-2017
Location: IN
Views: 327
Message 10 of 15

Re: Issues in Nov security updates for lenovo k8 note

Tried but still the same issue prevails...

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