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2 Posts

03-23-2021

United States of America

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No service.

2021-05-11, 19:11 PM

For some reason I can't use my mobile data today. Service is active but the phone won't let me make any calls or messages. How can I fix this

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4519 Posts

03-11-2019

United States of America

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Re:No service.

2021-05-11, 19:19 PM

Hi Porkins16,

 

I definitely would like to help you with this. Are you still having service issues even if you are in a location? Try turning off the phone, remove the SIM card, then put back the SIM card and reboot the phone. Let me know if this helps. 

 

Best regards,
Zeke
Motorola Support



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2 Posts

03-23-2021

United States of America

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  • Posts: 2
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  • Location: United States of America
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Re:No service.

2021-05-11, 19:24 PM

That didn't help. Was there a recent update?

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4646 Posts

12-11-2015

United States of America

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Re:No service.

2021-05-11, 20:52 PM

I would check with your cellular provider, because it could be on their end.     

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14293 Posts

03-05-2018

United States of America

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Re:No service.

2021-05-12, 18:59 PM

Hi Porkins16

 

Have you tried reaching out to your carrier regarding this? Please let me know what they have advised you. Also, are you getting an error whenever you make phone calls? Try turning off WiFi and mobile data and see if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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