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Lenovo PhonesK8 [XT1902] Smartphones
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4 Posts

03-10-2019

India

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Not supporting mi earphone

2019-03-10, 13:00 PM

I want to use mi earphone on my k8 note. But, this phone does not support volume up and down buttons along with call pick / end button. What should I do?

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5996 Posts

12-04-2017

India

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  • Message 2 of 6

Re: Not supporting mi earphone

2019-03-11, 10:57 AM

Hi Mohit_6557,

 

Thank you for posting, unfortunalty—we can not assure you on other headsets then the one comes within the box. However, you can try with other headsets to see if that works fine? Let us know how that goes?


Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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4 Posts

03-10-2019

India

3 Signins

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  • Posts: 4
  • Registered: ‎03-10-2019
  • Location: India
  • Views: 35
  • Message 3 of 6

Re: Not supporting mi earphone

2019-03-11, 11:04 AM
Yes sir, this ear phone is working properly in all other cell phones. So, I am worrying..Please help me
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28 Posts

10-24-2017

India

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Re: Not supporting mi earphone

2019-03-11, 11:26 AM

I'm using that headset and I don't have any problems. I think the problem is with your device.

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4 Posts

03-10-2019

India

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  • Posts: 4
  • Registered: ‎03-10-2019
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  • Message 5 of 6

Re: Not supporting mi earphone

2019-03-11, 11:38 AM
So what should I do now
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28 Posts

10-24-2017

India

71 Signins

617 Page Views

  • Posts: 28
  • Registered: ‎10-24-2017
  • Location: India
  • Views: 617
  • Message 6 of 6

Re: Not supporting mi earphone

2019-03-11, 11:50 AM
If the headset is working with other devices then your headset is fine, if not goto mi service center they will replace your headset if it's in warranty (6 mnth frm date of purchase).
Try different headset with 3 buttons 1 button etc if that doesn't work on your phone the problem is with your phone and goto Lenovo service center.
If the problem with the headset and mi service center rejected your replacement please DM me. I'll guid how to damage headset without violating the warranty and you can get replacement.
Happy to help.
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